Fluff

I notice that you use plain, simple language, short words and brief sentences. That is the way to write English. Stick to it; don't let fluff and flowers and verbosity creep in.

— Mark Twain

Verbose writing is frilly, flowery, frivolous and fluff-brained. A thing, at all costs, to avoid.

But some fluff is tasty.

Take, for example, the kind used to make a Fluffernutter.

The Fluffernutter was invented in by one Emma Curtis, who with her brother began making and marketing Snowflake Marshmallow Crème in 1913 in their home-state of Massachusetts.

The great-great-great-granddaughter of Paul Revere, Emma knew to keep watch on her competitors, of which there were scores.

To outdo them, she published brochures packed with recipes for marshmallow-crème treats, and advertised the brochures in newspapers and on radio. 

One, published in the middle of World War I, contained Emma's short recipe for the Liberty, a marshmallow crème and peanut butter sandwich.

The Liberty became her all-time hit.

But, sadly, Emma was not to reap all its rewards.

A local competitor, Durkee-Mower, trumped Emma, not by running ads, but by sponsoring an entire radio show. 

Named The Flufferettes, it aired in the half-hour spot before The Jack Benny Show and featured comedy, music, and recipes—including the recipe for the Liberty.

In 1960, Durkee-Mower's ad agency renamed Emma's sandwich The Fluffernutter, and rest, as we say, is history.

Robert's Rule of Online Content

There's an inverse relationship between the quality of gated content and the quantity of fields required to clear the gate.

Birds Sing from the Heart, Revisited

Five years ago this week, author Erik Deckers invited me to guest-post on his blog. "Birds Sing from the Heart" was the result, one that still holds up years later. Here it is in its entirety.

Erik recently invited me to discuss “My Writing Process,” a dead-horse topic if there ever were one.

But I’ll beat that horse anyway, just because Erik asked.

Here you go:

Where I find ideas. The wellsprings of ideas are many and inexhaustible. The ones I return to again and again are:

• Other writers—from the sublime (e.g., Emerson, Faulkner, Sartre, Updike) to the ridiculous (names withheld)
  
• Pop culture (songs, movies, TV shows, blogs, etc.)
  
• Current events (AKA La Comédie humaine)
  
• Memories, dreams, reflections
  
• Other people’s observations (my wife’s, in particular)

How I write the ideas down. My secret sauce is no secret. Writing isn’t thinking. It isn’t even writing. “Writing is revision,” as Tracy Kidder says. “Write once, edit five times,” David Ogilvy urged office mates.” Priceless advice. Your fifth draft may not excel, but it will beat your first by a long shot. And, as you edit five times, be like the birds. An ornithologist mentioned during a recent NPR interview that birds’ voice boxes are lodged deep within their chests. “Birds sing from the heart,” she said. You should, too. Readers like it and will respond accordingly.

How I assure quality. Copy’s never error free, but I try hard to check my facts. In fact, I often spend more time fact-checking sources than writing and editing. (Don’t hem and haw: fact-checking is enlightening.) And I proofread, both twice before I hit publish and twice afterwards. Boring task, but my reputation’s on the line.

How I spread ideas. Outposting has helped aggrandize my scribblings more than any of my other activities. Adman Gary Slack advises clients to invest in “other people’s audiences” more than their own. He’s 100% on the money.

For more advice about writing. If you’re hungry for sound advice, listen to Paul Simon and Chuck Close discuss the creative process in a podcast for The Atlantic. You’ll learn more than you will by reading 50 how-to books, with these four noteworthy exceptions:

• The Art and Craft of Feature Writing by William E. Blunder
• On the Art of Writing Copy by Herschel Gordon Lewis
• Secrets of a Freelance Writer by Bob Bly
• Writing Tools by Roy Peter Clark

Oh yeah, don’t forget No Bullshit Social Media.

Above: Little Bird by Jose Trujillo. Oil on canvas. 14 x 14 inches.

Zoom-Shirt Marketing

Confession is always weakness.

— Dorothy Dix

There's an easily-crossed border between authenticity and unseemliness.

I've noticed a lot of content marketers are crossing it, and am not sure they're making a wise move.

They may soon come to regret the confessional tone they've struck in their writing. One of weakness, wariness, weariness, and regret.

Blame Covid-19 if you want. 

It's forced everyone to examine the inauthentic lives they were living.

But whatever the cause, I can't recommend Zoom-shirt marketing: looking okay on the surface while confessing that—in reality—you're overwhelmed.

Zoom-shirt marketing hopes to build intimacy. 

But more often than not it's unseemly, and no way to build trust—the very foundation of sales.

In your efforts to appear authentic, be careful how confessional your content becomes.

"Confession is good for the soul," an old Scottish proverb holds. 

It's not so good for sales.

Confession is a style of writing better left to literature; to Rousseau and Thoreau; to Lowell and to Plath.

It has little place in content marketing.

FOOTNOTE: Here's an example of Zoom-shirt marketing. Here's another.

Decade

Goodly is 10 years old.

What began as a meager stab at search engine optimization a decade ago has become a vocation—you might say, a compulsion—of mine.

With nearly 400 thousand readers, Goodly no longer serves as a device for driving website traffic, but as a way of shouting, Hey, I'm still here.

I recently launched Blog, a new venture that's going to consume my time if it's to succeed—as, I hope, it will.

Meanwhile, God willing, Goodly will continue, pandemic or no, recession or no, civil war or no, global warming or no. 

I'm still here.

Gasbagging

The fewer the words, the truer the words.

— Robert Brault

Logorrhea, the gasbag's debility, eventually becomes our affliction as well.

That's because, through his torrent of words, the gasbag seeks to divert us from the inconvenient truth.

We often hear, in regard to politicians, talk about gaslighting; we hear much less about gasbagging.

Gasbagging—bloviating to distract and cover up—has become the weapon of choice for many politicos, especially ones on the right. Personally speaking, I can't stomach the tactic. I associate it with bullies and con men.

George Orwell warned against gasbagging in his essay Politics and the English Language. 

"The great enemy of clear language is insincerity," Orwell said. 

When confronted by an inconvenient truth, the insincere gasbag—then deny they're "playing politics" when that's precisely what they're doing.

"In our age there is no such thing as ‘keeping out of politics,’" Orwell says. "All issues are political issues, and politics itself is a mass of lies, evasions, folly, hatred, and schizophrenia."

"The fewer the words, the better the prayer," Martin Luther said. I like that formula.

So, let us pray: 

Lord, make them SHUT UP.

Amen.

Event Shock

Brace yourself for Event Shock.

Working with event organizers, as my business partner and I do, I feel their anxiety.

They're constantly worried there's a glut of events. ("With so many events competing for audiences' time, will they pick ours?")

But we've entered uncharted territory.

Organizers once had to contend only with competing organizers.

Now they have to compete with every marketer.

This thought struck me when I received an email today from my neighborhood hardware store promoting an in-store educational event.

Marketers—even the one who works for my local hardware store—have learned that, if they want to seduce customers, sales pitches and discounts are no longer enough. 

They have to deliver educational content.

And their efforts are increasing the volume of events—exponentially.

You thought there was a surplus of events before?

That was nothing compared to the innumerable iterations we're going to experience at marketers' hands in the coming years.

Event marketing has become the new content marketing. 

The event-flood may not rise to the same water-level, because marketers can't outsource events to India, like they can content; but it will feel like it.

The sheer volume of events will be unprecedented.

And overwhelming.

Event Shock is here.

HAT TIP to Mark Schaefer, who coined Content Shock to describe the "tremor" felt when content supply overwhelms content demand.

Killing Marketing: Dead on Arrival

I'm a fan of Joe Pulizzi, coauthor with Robert Rose of the new 260-page book Killing Marketing. 

So I wish I could recommend it.

I can't.

The big idea behind the book―that businesses can convert marketing from overhead into profit―is preposterous; not because it's so wrongheaded, but because it's so thoroughly unrealistic.

Were the idea not preposterous, you'd find more real-world examples than the handful the authors can cite (although I'm flattered they include mention of the magazine I launched for the Society of Fire Protection Engineers, Fire Protection Engineering.)

The "killing" in the title, by the way, is word-play. The authors want you to kill your marketing operation and replace it with a killer media company. (That, or the authors are targeting Bill O'Reilly's audience.)

Killing Marketing argues you can profitably sell the content that drives your marketing, like any media company does.

Sell your content? At a profit? Hell, most organizations can't give it away.

The book further argues you can transform your in-house marketers into crackerjack journalists and media moguls who can "monetize" your audiences.

Fat chance.

When it comes to marketing their products, most businesses indeed "throw good money after bad," as the authors say: they deploy tactics without an underlying strategy; invest in tactics that do not work; and drop successful tactics without forethought.

But to ask every business to "create and distribute non-product-related content" is like asking your auto mechanic to produce Cars, your barber to stage Hair, or your lawnmower to publish Better Homes & Gardens.

Ain't gonna happen.

Yes, LEGO profits from LEGO Club Magazine; Red Bull, from Red Bulletin; and the Society of Fire Protection Engineers, from Fire Protection Engineering. 

But could a single additional organization in those markets replicate that success? Probably not.

A logician would say the authors have written an entire book based on the fallacy known as the "argument from small numbers." Arguments from small numbers go like this:

After treatment with our new drug, one-third of the mice were cured, one-third died, and the third mouse escaped. So if we treat 1,000 mice, 333 will be cured.

The gist of Killing Marketing goes something like this:

Marketing-campaigns-turned-into-media-ventures by six organizations became profitable. So if you mimic them, yours can be profitable too.

With apologies to Hugh Fullerton: Saying it don't make it so, Joe.

The Gift of Spam

One never-ending thread throughout the posts on Goodly is the link between persuasion and clarity. So it's ironic when spammers leave comments that are less than persuasive.

Some are so odd they're worth collecting. Here are just six from the past six months:

Vivian wrote, "An ever increasing number of individuals are transforming their PCs and entomb association into an apparatus not only for simple entertainment and past time but rather as a money machine."

Puspendu wrote, "After reading this post only words came out from my mind that is 'wow.' This post has helps me to acquire some new knowledge. So thanks for sharing such a awesome post. Microwave black friday best power inverter."

Traci wrote, "The last implies that you may need to purchase another telephone and record the whole information once more. Additionally, there stay high odds of your own information being abused. Individual recordings and pictures if spilled can cause a great deal of damage."

William wrote, "A good number of home fire happen within the winter several months than all other year, when that cozy warmth to a fireplace was at its a good number of inviting. Not alone are fire a peril, space heaters can be used to heat rooms that require an special boost script proofreading."

Nancy wrote, "Having a wedding album revealed suggests that you'll decision yourself a published author; you'll not comply to it currently; however it conjointly suggests that you'll accretion the titles publicity commissioner and sales supervisor to the title of published author online paraphrase."

Baqi wrote, "Made from pork and cut to pieces and then marinated from mixtures of soy sauce, vinegar, citrus, bay leaf and some spices."

Now that sounds like Spam!

And with that, Happy Hanukkah. And have a Holly, Jolly Christmas.

Not Our People

Hidebound execs often don't grasp why you'd recommend multichannel marketing.

They project their own media habits onto customers.

"Our people don't watch videos. Not our people." (Translation: "I don't watch videos.")

"Our people don't attend webinars. Not our people." (Translation: "I don't don't attend webinars.") 

"Our people don't read newsletters. Not our people." (Translation: "I don't read newsletters.")

Foreclosing the use of entire channels based on your own media habits is foolery. A diversified marketing spend is a smart one.

And yet execs do it all the time. At their own peril.

A new study by IEEE reveals, for example, that many engineers like videos, webinars, and  newsletters. They also like many other channels:

• 67% routinely watch videos on YouTube
• 64% routinely read online catalogs (and 40% read printed ones)
• 36% routinely attend webinars
• 33% routinely read free newsletters
• 30% routinely visit online communities
• 22% routinely attend trade shows and conferences

No matter who they are—doctors, lawyers, Indian chiefs—you need a firm grasp of your customers' media habits, to counter the recalcitrant exec who says, "Not our people."

If you don't have that data, get it now. A simple online survey will do.

This Will Shock You

According to research by two Norwegian business professors, "self-referencing" headlines—those with you in them—drive more clicks.

Specifically, the professors discovered the highest-performing of these four headlines was the last:

• For sale: iPhone
• Anyone need a new iPhone?
• Do we agree iPhone is the best phone available?
• Is this your new iPhone?

Maybe you are not shocked. Of course you matters! 

As every marketer knows, along with new, now, free and save, you is one of the Top 5 "power words." You addresses the reader, assuring he'll read the ad. 

As the late Herschell Gordon Lewis says in The Art of Writing Copy, “Unless the reader regards himself as the target of your message, benefit can’t exist." You guarantees this.

And then there's this.

This will shock you (the title of this post) is a click-bait headline that introduces a subject without introducing it.

Good writing forbids the use of this as a subject: its use is considered sloppy, because this is an ambiguous "empty suitcase."

But good copywriting isn't always good writing.

This as a subject intrigues readers enough to click, in order to get the whole story. It exploits their curiosity, relying on a rhetorical trick researchers call "forward referencing."

This will shock you creates suspense readers can only relieve by... clicking.

Do Your Ads Have a Point... of Impact?

Seventy years ago, direct-response copywriter Victor Schwab ran an absurdly long ad for his agency titled “100 Good Advertising Headlines."

Though as corny as Kansas, the 7,500-word treatise is still remembered today because Schwab used it to reveal his "secret sauce" for headlines.

Good headlines entice readers, just as bad ones repel them; and always display two attributes, according to Schwab. 

Good headlines "select, from the total readership of the publication, those readers who are (or can be induced to be) interested in the subject of the advertisement, and promise them a worthwhile reward for reading it.”

Today we might say good headlines aim at your 1,000 true fans and deliver irresistibly clickable content; but Schwab's two principles still apply: targeting buyers and offering value are the only way to guarantee an ad has impact.

It's no surprise recent research by Conductor shows customers respond to "reader addressed" headlines; or that research by Demand Gen Report shows "content-enabled" campaigns—where content, rather than a product, is the value offered—produce high open and click rates.

Who’s Coining All this Lame Marketing Terminology?

Gary Slack provided today's post. He is chief experience officer of Slack and Company, LLC, a leading global b2b marketing strategy and services provider based in Chicago.

It must either be technology vendors or some mysterious cabal laughing up a storm as we compliantly adopt their subpar terms.

Do you ever wonder who coins all the imprecise and often confusing marketing jargon and industry terms we toss around like stationary lemmings every day?

I'm referring to terms like “account-based marketing,” “programmatic advertising,” “native advertising,” “content marketing,” “big data” and more.

A few years ago, at BMA15, the seventh of seven consecutive annual global conferences I organized for the Business Marketing Association, we had Second City actors do a hilarious sketch about a very secretive “Committee on Marketing Terminology,” whose job was to coin such terms and then laugh uproariously when they somehow caught on with their victims—us.

In so many cases, the new terms being promulgated by software vendors, marketing consultants, academics and who knows who else are just new fancy-pants names for existing and well-understood and widely used techniques.

Account-based marketing

For starters, take “account-based marketing.” Marketers in the b2b space have been doing ABM for decades, if not longer. We certainly have been—for virtually all of our 30 years. Better known as “key account marketing” or as “whale hunting” by the politically incorrect among us, ABM simply means sales and marketing working extremely closely together to target and land often very large prospects through individualized efforts.

ABM is the antithesis of mass b2b marketing, where you’re targeting hundreds, thousands, hundreds of thousands or, if your target is small businesses, millions of business buyers—at generally a very low cost per impression. In contrast, a company could spend thousands—even tens of thousand—of dollars via ABM-style targeting of single prospects.

Yes, ABM is account-based, but targeting down to audiences of one or 10 or 20 is the key to the technique. “Account-based marketing,” as a term, is sloppy, imprecise and confusing. “Key account marketing” is much better.

Programmatic advertising

A newbie term within the past five years, “programmatic advertising” is a problematic term because no one really knows what “programmatic” means.

Here again, what’s at the heart of the term—and the capability it describes—is targeting. As in, “targeted messaging.” Of course, because technology is behind it, what is even more definitive is “targeted one-to-one messaging.”

“Programmatic,” in conjunction with the term “advertising,” is a relatively new marketing capability that lets us b2b marketers target messaging to just the 1,952 or 345 or 672 decision-makers and influencers that we want to reach through advertising instead of just, for example, email.

Maybe “programmatic advertising” ought to be called “no-waste advertising.”

Content marketing

Well, you may regret you got this far with me, because my biggest peeve is with this term, for which even Joe Pulizzi, popularizer of the term and founder of the Content Marketing Institute, denies any paternity.

Of course, as with the above capabilities and a few more to follow, we’ve all been doing “content marketing” for years. It’s just that it used to be called “marketing” or “marketing communications.” Putting high-quality, value-drenched, captivating information in front of buying audiences at every major stage of the buy cycle is most definitely nothing new.

Unfortunately, “content marketing” does not conjure up quality. It conjures up, at least for me, an image of just plain stuff ... or stuffing. As in what goes into a sofa, a turkey or even a landfill. Content can be good, bad or indifferent—a thought that led me two years ago to do some coining of my own: “brandfill,” for boring, bland or bad content marketing.

Native advertising

Native advertising is just “whored media,” the replacement term the Second City actors behind the Committee on Marketing Terminology coined in their BMA15 sketch.

More seriously, it’s just a newfangled term for “advertorial,” a long-lived term for advertiser-sponsored material pretending to look, feel and read like independent news content.

Damn, there I go using that word “content” indiscriminately.

Big data

We’ll end today’s rant or diatribe with “big data.”

The Second City players coined a replacement term—“obese data”—and, yes, it got guffaws. In reaction to the term, I actually had another BMA15 speaker give a presentation about “little data.”

Just as “preventative” is not a word (but “preventive” is) and “very” is used way too often as a modifier, why don’t we just call data by its real and best name—“data”?

How new marketing terminology and jargon come to be—first use, spreading to others and then adopted by all of us, no questions asked—is a great puzzle to me. When I figure it out and have a plan to “sunset” the coiner cabal, I’ll let you know.

Content for All Seasons

Learning never exhausts the mind. 

— Leonardo da Vinci

In terms of traffic, evergreen content pays like an annuity. Smart marketers know that instinctively.

While I'm often psyched about my voguish ramblings, my all-time five most popular posts are anything but:

• Teardrops over Tarawa (May 2016)
• How to Get More from Marketing Automation (May 2011)
• You Ain't No Forrest Gump (April 2017)
• What Makes a Good Slogan? (May 2011)
• Purposeful Storytelling (March 2011)

Three are going on seven years old. None is newer than eight months old.

Besides staying power, what's nice about imperishable content? It generally takes no more effort to write than topical.

Blogger Aaron Orendorff says there are 20 kinds of evergreen content:

Original research. "Primary research is unique, exclusive, and—therefore—powerful," Orendorff says. He's right.

Stat pack. A collection of others' research. Adding commentary increases value.

Case study. A story, plain and simple. And proof of expertise.

Failure. A case study of a train wreck.

Shocking stat. The backstory behind a single statistic.

Beginners' how-to. "True beginner guides are few and far between," Orendorff says. That's why prospects like them.

Advanced how-to. High-level insights from thought leaders.

Checklist. Ideal for non-readers.

Long-term how-to. Strategic advice.

Product guide. Lessons in product selection. "Make your product tutorial about teaching: provide definitions, collect advice from industry experts, and present impartial reviews from third-party sites," Orendorff says.

Resources. A collection of how-to tips.

Best tools. A compendium of free and paid productivity tools for a niche. Including pros and cons and hacks increases value to readers.

Top influencers. A Who's Who in a niche.

Best books. A recommended reading list. Summaries add value. Asking influencers to name their picks adds even more.

Common mistakes. "Every industry has its seven deadly sins," Orendorff says. "Some have more like 10 or 20. Outlining these common mistakes—and providing tips on avoiding and overcoming them—is evergreen pay-dirt."

History of a topic. A timeline that answers, "How did we get here?" A great way to dispel myths.

Tip roundup. A collection of thought leaders' single-greatest tips.

Best—or worst—practices. A variation of the how-to guide: a procedural, but backed by examples. Worst practices can also grab readers' attention. "While best-practice lists are low-hanging evergreen fruit, worst-practice lists give you the opportunity to be just as valuable—and have a lot more fun," Orendorff says.

Glossary. A niche dictionary.

Everything you need to know. The “definitive” or “ultimate” guide to a topic. The encyclopedia entry.

The Five Pillars of Lead Followup

Lead gen is only half the marketing battle. Marketers must enable salespeople to follow up.

But a lot of them don't know how, perhaps because business owners have conditioned them to turn all leads over to sales, as soon as they materialize.

Those marketers need to master the five pillars of lead followup:

Website. Your website needs to be lucid and mobile. Your About page must be clear, concise and compelling, because it's the only one most prospects will read. And you need to make it easy to contact your organization—in person.

Content. You need a world-class piece of "cornerstone content," such as a white paper, e-book, or cheat sheet you can share with prospects. It must be authoritative and educational, or prospects will conclude "they have nothing to teach me." Case studies also motivate prospects, because they provide "social proof."

Sales deck.Your sales deck arms your people with a structure for pitching prospects. It should be a scaffold, not an edifice. Avoid a lot of background and blue-sky baloney; lean on images to tell your story; and don't cram the deck with copy, or treat is like a script or book: it's an aid for online and face-to-face presentations, not an encyclopedia.

Playbook. Your in-house how-to sales manual should give salespeople enough guidance that they can close any deal that comes down the pike. Include talking points, target persona cheat sheets, industry data sheets, product data sheets, competitive analyses, a glossary of terms, and an inventory of current collateral.

Email. You need an outbound email drip-campaign that runs at a cadence that makes sense both to you and to prospects. Newsletters are a good place to start. Direct-marketing appeals can be sent in between your monthly newsletters. Each email should offer value and foster interest in talking to your salespeople.

The Seven Pillars of Lead Gen

Businesses that depend on salespeople for lead generation cannot grow rapidly or steadily.

Salespeople aren't good at it. 

While slow, uncertain growth may be—in fact, is—just fine for most business owners, for the rest lead gen is the job of marketers.

I'm aghast at the number of marketers I encounter who don't grasp lead gen's fundamentals, perhaps because they've never had to do more for a business owner than "make us look pretty."

Those marketers need to master the seven pillars of lead gen, if they hope to avoid tomorrow's scrap heap of outmoded jobs.

The seven pillars are:

• Email. Of all the pillars, email has the best ROI; but it's overdone and threatened with extinction on many fronts. And many marketers have no clue how to write compelling emails, or leverage prospect lists.

• Events. Events are expensive, but unbeatable for generating leads and accelerating conversions. But many marketers don't grasp the importance of speaking at events, engaging attendees, or following up. They believe it's sufficient merely to show up.

• Telemarketing. Outbound telemarketing. although not cheap, has the highest response rate. But many marketers shun it, due to its unfortunate association with "boiler rooms."

• Direct mail. Out of favor for over a decade, postal mail is the Comeback Kid, because it delivers leads at high rates. But many marketers aren't even familiar with the basics.

• Content. Content is marketing, the secret sauce the generates leads—and SEO. But too many marketers lack the imagination and discipline to produce and publish quality content—whether written, recorded, or illustrated—at a regular pace. And too many don't know how to syndicate content.

• Advertising. With the targeting tools and niche websites available today, web ads have become solid sources of leads. But many marketers don't know what makes an ad click-worthy.

• PR. PR isn't dead, it's just different than it used to be. It's still storytelling par excellence and a powerful lead-gen tactic when used correctly.

Banking on Brevity

The secret of a good sermon is to have a good beginning and
a good ending; and to have the two as close together as possible.

― George Burns

New-media company Axios, launched in January by former Politico staffers, intends to distinguish itself among the legions of online newsletters by "writing short."

There's a lesson in this for business bloggers, egged on by experts to blather for SEO's sake.

“Journalists are writing for journalists. That’s the biggest problem in media right now,” says Axios co-founder Jim VandeHei. “People don’t want the pieces we’re writing. They’re too damn long.”

Ad-free for now, Axios will generate revenue eventually through $10,000 subscriptions, the founders hope.

"Smart brevity" is the key to attracting those subscribers. The newsletter's website describes the idea:

If you think about your evolving habits for consuming news and information, you realize you have less time, and a shorter attention span. Our content, our ads and our platforms are designed specifically to adjust to these new habits and demands. We aim to make the experience more substantive and meaningful—and therefore more valuable. When we pull this off, it will free people up to spend time on content truly WORTHY of their time, on our platform or elsewhere.

Axios, you might guess, is Greek for "worthy." By writing short, VandeHei plans to steer clear of the "crap trap"―the dead end publishers turn onto when they forget readers come first.

Things Worth Reading

The things worth writing about, and the things worth reading about, are the things that feel almost beyond description at the start and are, because of that, frightening. 

— Douglas Coupland

Andy Crestodina's annual survey of bloggers is out. It shows 2 of 3 bloggers focus on SEO, up from 1 of 2 three years ago.

Given people's content shock, why bother?

Why write for robots, when you could write things worth reading?

Which Content's King among Executives?

Which B2B content rules among corporate leaders?

Content agency Grist asked 200 of them.

The answer: leaders want to read 800-word articles about customers' experiences.

The executives' detailed responses about the content they value are eye-opening:

Whose viewpoints do you want to hear?

• 57% said clients'
• 53% said industry experts'
• 44% said consultants'
• 42% said the public's
• 36% said peers'
• 36% said motivational speakers'
• 32% said government officials'

Which formats do you prefer?

• 63% said 800-word articles
• 57% said 500-word blog posts
• 45% said 1,200-word articles
• 31% said slides shows
• 28% said white papers
• 28% said e-books
• 26% said videos
• 25% said podcasts
• 20% said infographics

Can You Overpost?

Is it possible to post on social media too often?

The answer is: yes, if your content screams, "Buy from me" (a single post like that is one too many); no, otherwise.

Remember: only a fraction of a fraction of a fraction of your audience ever sees your posts.