Consumers also rely on Stewart's standard when judging whether a brand is cool, according to Professors Margaret Campbell and Caleb Warren.
Their article in the Journal of Consumer Research, "What Makes Things Cool," pinpoints five cool-tests for a brand:
- Cool is whatever consumers think is cool
- Cool is distinct from simply likable
- Cool expresses self-styled independence
- Cool grants social standing
- Cool varies by consumers' ages
But, based on their studies, the professors believe there are three ways for a brand to pass the cool-tests. A cool brand must:
- Portray itself as rebellious, but in a nice way (endorsing personal, but never political, revolution)
- Associate with cool spokespeople
- Introduce innovative products and product packaging