5 Big Tips for Better Mobile Marketing

Sophorn Chhay contributed today's post. He is the inbound marketer at Trumpia, a mobile content delivery service that lets users customize their one-to-one marketing.

Sure, you might have a mobile marketing plan. But is it innovative?

In 2016, run-of-the-mill approaches won't take you very far; and, although most mobile marketers follow year-long plans, the fact is effective mobile marketing requires constant innovation.

If you want to stay ahead, check out the following tips, guaranteed to boost your results.

Tip One: Get Tight with Video Ads

Today, 80 percent of Internet users carry smartphones, and buyers are responding to video ads at alarming rates. You can benefit massively from video advertising.

Tip Two: Get Automated with SMS

Did you know you can automate your own SMS campaigns? Better yet, you can segment your audience and shoot out customized text messages. To get automated with SMS, contact a trustworthy provider. Textpedite, among others, streamlines the process.

Tip Three: Distribute an App

Americans currently spend more time using mobile apps than they do watching television. By incorporating an app into your plans, you'll give your brand greater meaning. Marketers are already reworking their entire strategies around apps (airlines, for example, are offering “nearby eatery” apps to frequent flyers). But make your app count, if you want to see it used.

Tip Four: Gain Data from SMS Surveys

Feedback means a lot to customers, and it's easy to conduct business when you know your customers' wants, needs and buying habits. SMS surveys procure a wealth of data and can garner otherwise unobtainable feedback.

Tip Five: Create a Social Campaign

In today’s mobile world, antisocial companies drop like flies, while companies like Starbucks win big. The brand’s “Race Together” and “Create Jobs for the USA” campaigns proved that promoting altruistic causes works. Sure, goodwill is a byproduct of powerful business practices; but it’s also a byproduct of social outreach.

How to Enter on a High Note

Two German psychologists arranged an experiment.

They asked respondents to watch a video of violinists and judge their talent.

Respondents gave the highest marks to the violinists who nodded at the audience—before performing.

"Stage performers are the consummate experts in making a grand entrance," Susan Krauss Whitbourne says in Psychology Today.

"Even classical musicians, whom you might think of as controlling impressions by their ability to perform the piece, control the audience’s reaction to their work by the way they first make their appearance in the concert hall."

Dr. Whitbourne offers these eight tips for making good first impressions:

Decide how grand your entrance should be. Tread lightly, especially in informal situations and those in which you know everyone present.

Be prompt. Don’t be the last to enter the room, if you want to appear reliable. It also helps to welcome others with a smile and handshake.

Show the appropriate emotion. Serious occasions demand a display of gravitas; parties, a show of pleasantness; negotiations, a poker face.

Pause to gather your thoughts. You'll benefit from a momentary mental rundown of what you’re hoping to accomplish in the situation.

Look around at the people in the room. Take your cue from the violinists: return people's gazes and nod at your audience.

Determine when you’re not the center of attention. When you're not the big cheese, be dignified, not grand.

Look like you’re glad to be there. You might dread the occasion, but if you show anxiety or disdain, you guarantee a bad outcome.

Don’t fret a botched opening. You trip as you walk onto the stage. You drop all your notes. You skip immediately to your last slide. The teleprompter breaks. "Oops moments" are common—and recoverable, if you don't willow. Just smile and get on with the show.

The Blog as a PR Tool

Master marketer Edward Segal contributed today's post. Edward helps organizations generate publicity about their activities and shows leaders, staff and members how to deliver effective presentations.

A blog is a fast and easy PR tool you can use to promote your knowledge and expertise to a wide audience.

But like other PR tools, blogs should be used for specific reasons and with the hope of achieving particular results. Writing a blog for the sake of seeing your name on the screen is not publicity. It's vanity. Just like issuing a news release when you have nothing to say, a “content-free” blog does little to establish or enhance a positive reputation for you or your company.

Here are some tips for blogging the right way and for the right reasons:

• Create a comprehensive list of your knowledge, expertise, or services. Then prioritize the topics that are most important to you and write what you know about.

• Follow the blog posts of others to see what they have to say on the topics you want to write about. Instead of simply repeating that they’ve already said, find something new or interesting to write about the matter. Posting new and original material will help you stand out from the crowd. Unless, of course, you are more interested in being an echo chamber instead of a fresh voice.

• Depending on the blogging platform you choose to you, you can have a big say in deciding how large or small you’d like your potential audience to be. If you think bigger will be better, and then include a link to your blog on your Web site, social media platforms, e-mail signature, etc.

• Decide how much feedback, if any, you want from your audience. While encouraging dialog among followers of your blog can lead to a larger audience, you also run the risk of losing control of the nature and focus of the content. This is not a bad thing if you want to build an online community, but it could also be frustrating if you think “your” blog has been hijacked by others.

• Plan your blogging activities as if they were like any other important part of your marketing activity. Because they are!

• Experiment with different blogging formats (e.g., word-based versus video-based) before making a final decision about the kind of blog you want to do. If you are more comfortable in front of a keyboard instead of a camera, then launching a YouTube-based blog will not be best for you. How you blog will dictate the platform you should employ.

• If you already have an established reputation, reinforce that image with appropriate blog posts. If you are just starting out in business and have no brand, think long and hard about what you want people to know and think about you. Then take steps to ensure that the content you post does not stray from that desired reputation.

• Keep current on trends and developments in your industry, profession, or areas of expertise. To receive the latest news, set up Google Alerts for key words, phrases and topics you want to follow.

• After you’ve had an opportunity to try your hand with blogging, have an honest conversation with yourself about the experience. Does blogging make sense for you? Is it something that you really want to continue doing, or has it becomes a drag? Every PR activity should be done for the right reasons. Don’t let your blog become a slog.

The Experience Stack

A race is on to deliver "the experience stack," says Mike Wadhera in TechCrunch.

Mobility has fundamentally changed computing, he says.

While desktop computing was all about your timeline-based profile (think Facebook), mobile computing is about in-the-moment self-expression (think Snapchat).

With the onrush of mobility, "You are not a profile. You are simply you."

We've all become, in effect, amateur auteurs. 

"The stories we tell each other now begin and end visually, making the narrative more literal than ever," Wadhera says.

Providers are racing to monopolize mobility by building a pile of immersive toys he calls the experience stack (pictured here).

"The full stack is in service of capturing and communicating real-world moments," Wadhera says. "Reality is its foundation. As you move up, the layers transition from physical to logical. At the top is the application layer made up of products like Snapchat Live and Periscope."

Tomorrow’s toys will boggle our storyteller's brains, Wadhera says.

"Our online and offline identities are converging, the stories we tell each other now start and end visually and investments at every layer of a new stack are accelerating the development of experience-driven products. Taken together, these trends have cracked open the door for a new golden age of technology."

What, No Online Community?

Event planner: What, no online community?

If true, you're falling behind, says BrightBull's Ricardo Molina.

Worse, you are:

• Wasting money on attendance promotion. Like lists and media partnerships, online communities provide a direct road to your target audience. But unlike those roads, communities don't need as much maintenance. "Once built, a community will thrive with just a little care and attention."

• Letting competitors poach your attendees. First-movers usually win. "When your competitors start a community first, all they have to do is say that it’s there and people will join because it’s something new."

• Forgetting about brand loyalty. Communities provide value added. So members "automatically feel good about your brand."

• Failing to lead. "Why would they think of your event as being 'the one' when you don’t run THE online destination for your niche?"

• Skipping customer insight. Insights from a community let you read the industry's pulse, and drive product development, marketing and sales.

• Leaving money on the table. Exhibitors are eager to brand themselves year-round on communities. Why not offer them yours? One large international bank spends half its marketing budget on content partnerships.