Monday, October 22, 2012

Tip #3 for Getting Money

Read the Newspapers
Part 3 of
a 5-part series on the Golden Rules for Making Money, as set forth in P.T. Barnum's 1880 guidebook Art of Getting Money

"Always take a trustworthy newspaper, and thus keep thoroughly posted in regard to the transactions of the world," says P.T. Barnum in Art of Money Getting.

The businessperson who doesn't read every day "is cut off from his species."

"In these days of telegraphs and steam," Barnum writes, "many important inventions and improvements in every branch of trade are being made, and he who don't consult the newspapers will soon find himself and his business left out in the cold."

Sunday, October 21, 2012

Tip #2 for Getting Money

Be Polite and Kind to Your Customers
Part 2 of a 5-part series on the Golden Rules for Making Money, as set forth in P.T. Barnum's 1880 guidebook Art of Getting Money

"Politeness and civility are the best capital ever invested in a business," writes P.T. Barnum in Art of Money Getting. "Large stores, gilt signs, flaming advertisements will all prove unavailing if you or your employees treat your patrons abruptly."

Politeness begins with fair pricing, Barnum says.

"Men who drive sharp bargains with their customers, acting as if they never expected to see them again, will not be mistaken. They will never see them again as customers. People don't like to pay and get kicked also."

Civility shows in how a business treats not just friendly customers, but the customers from hell.

Barnum tells of an employee who wanted to punch a rude customer.

"He is the man who pays, while we receive," Barnum told the employee. "You must, therefore, put up with his bad manners."

The employee agreedand asked for a raise.

Saturday, October 20, 2012

A Few Good Men

Recently, I received an email from a conference promoter. I'll quote it in part:

"From the creators of The Event Marketing Summit and The Event Design Summit comes the Second Annual EventTech Conference and Expo. Join hundreds of event designers for two days of education and training. Crowdsourcing, gamification, digital influencers and social media streaming—these are just some of the 'wired' strategies you’ll get a perspective on. Plus, new technologies and the best ways to 'plug' your live events into the future. Receive a total tech tune up for 2013."

Despite its length, the email provides only half the information a prospect needs to consider the offer.

The email states Who, What and Why. 

But it neglects to mention Where, When and How. 

Pretty important stuff.

I guess the promoter has never read Rudyard Kipling's poem about writing:

I keep six honest serving-men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.

Friday, October 19, 2012

Tip #1 for Getting Money

Advertise Your Business
Part 1 of a 5-part series on the Golden Rules for Making Money

Showman P.T. Barnum published a little book in 1880 titled Art of Money Getting.

In it, he shared his "Golden Rules for Making Money," including this one, "Advertise Your Business."

If you want to get rich, "Be careful to advertise," Barnum says.

"If a man has got goods for sale and he don't advertise them in some way, the chances are that some day the sheriff will do it for him," Barnum warns.

But advertising alone isn't enough.

You have to advertise a lot, Barnum insists. Like knowledge, a little advertising is "a dangerous thing."

"Your object in advertising is to make the public understand what you have got to sell, and if you have not the pluck to keep advertising until you have imparted that information, all the money you have spent is lost."

Monday, October 8, 2012

Facedown with Facebook

Chunka Mui, writing for Harvard Business Review, applauds Facebook's decision to stop using facial recognition software to identify people in the photos you upload.

Facebook's decision comes after Ireland's data protection commissioner scolded the company for violating users' privacy.

The self-imposed ban applies only in Europe.

Facebook claims facial recognition eases sharing.

But critics like Mui think it will "accelerate the creation of a de facto photo identification database long before anyone understands the ramifications."

With such a database, retailers could identify you the moment you enter their stores and begin badgering you with offers.

"Facebook's conciliatory moves in Europe will not stop the erosion of privacy but will, I hope, slow it," Mui writes.
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