Wednesday, April 6, 2016

Are B2B and B2C Marketing Converging? Hardly.



Gary Slack provided today's post. He is chief experience officer of Chicago-based Slack and Company. Ad Age named the firm as a runner up for B2B Agency of the Year in 2014.

Hardly a week goes by without someone saying the worlds of b2b and b2c marketing are converging.

For this claim to be true, nothing less than the following would have to start happening.

Boeing would have to start buying jet engines on impulse.

Police and fire departments would have to switch to other brands of first-responder radios on mere whims.

Coke would have to start reformulating sodas with new ingredients procured with little or no due diligence.

Of course, were this all to start happening, pigs would be flying, too.

Consumer and business purchasers and purchases are just too different—always have been and always will be.

It’s not that b2b buying is more rational than consumer buying. In fact, it may be more emotion-wracked—the emotion being fear of making a bad decision.

That's why tier 1 suppliers, a la the IBM of old, are so lucky. As the "safe bet,” they get a pass a lot of the time, while lower-tier suppliers have to try harder.

But CEB research shows there can be a more positive emotion involved, too—the pride of making a good decision and the career enhancement it can generate.

In fact, CEB says the personal value of making a good b2b buying decision is twice as great as the business value.

So b2b buyers aren't automatons—they are people, too, as our agency’s ad here explains.

But exaggerated praise, or puffery, the province of so many consumer marketers, won't work with b2b buyers.

With their careers and livelihoods at stake, they need loads of convincing and months and maybe years to take a chance on another supplier.

And that's the extra fun and formidable challenge of much b2b marketing—and why it'll always be very different.

Monday, April 4, 2016

Nunsense


Contrary to Sister Aloysius' teachings, some nonsensical statements can be unimpeachably grammatical.

Your dangling modifier can be ludicrous, yet your statement can be perfectly grammatical, as this Tweet demonstrates:
   
We develop tests for flu and other diseases that help patients.

You can ignore an absolute quality, yet your statement can be perfectly grammatical, as this web ad headline demonstrates:

Transparency you will see.

You can flout a determiner, yet your statement can be perfectly grammatical, as this newspaper headline demonstrates:

One-armed man applauds the kindness of strangers.

Your decision to recast statements like the three above is a matter of judgement, not grammar.

By letting them stand, you risk slowing readers, confusing them, or inviting them to think you're a dope.

But you don't deserve Sister's wrath.

NOTE: The examples you have just seen are true. The names have been withheld to protect the innocent. For more examples, read the final chapter of Steven Pinker's The Sense of Style.

Sunday, April 3, 2016

Herdwick Shepherd Tips the Model

Q: Social media gurus talk in praise of the tribeBut who stands up for the herd?

A: James Rebanks, the "Herdwick Shepherd."


A self-proclaimed Luddite, Rebanks is a British farmer and author of the best-selling memoir The Shepherd's Life.

With 75,000 followers, he's also a Twitter phenomenon.

Writing for The Atlantic, Rebanks calls Tweeting about sheep "an act of resistance and defiance, a way of shouting to the sometimes disinterested world that you’re stubborn, proud, and not giving in."

What goes here?

Sheep have long symbolized the very opposite of "resistance and defiance."

"Fortunately, the world is not built solely to serve good natured herd animals their little happiness," the free-spirited philosopher Friedrich Nietzsche once said.

"I define 'sheepwalking' as the outcome of hiring people who have been raised to be obedient and giving them a braindead job," Seth Godin says.

Intentionally or not, Rebanks has flipped the model.

Or should I say, tipped?

Suddenly sheep are superbly chic.

SPEAKING OF TIPPED: Ann Ramsey tipped me off to the Herdwick Shepherd.

The One Percenters



Try as they might, the narcissists packing the 9/11 Memorial Museum during my visit this week couldn't palliate the place.

Out of a compulsion to vaunt their little lives, they vamped about Ground Zero as if it were Dollywood.

They never got the memo: One percent of people—tops—deserve attention.

Like the 3,000 workers who perished in the Twin Towers.

Like the first responders who risked their all.

Like the Flight 93 passengers and Pentagon employees.

The rest of us don't.

Saturday, April 2, 2016

4 Keys to Content Marketing for Events

Event producers didn't have enough to do.

Now comes content.

No sweat.

BrightBull founder Ricardo Molina offers four keys to unlocking the time you need for content marketing:

1. Repurpose. Event production is a treasure trove of content. Your list of speakers and the producer’s notes about their expertise are "a quick polish away from being a 'who’s who' list." Transcripts of production research calls are "blog posts in the making." "Think about all the possible sources of content that already exist in your organization," Molina says. "You’ll be amazed how much there is."

2. Outsource. Why tackle the chore alone? "The world is full of great content creators," Molina says. Buying or bartering for third-party content can be a great way to acquire super stuff, quickly. Combine the task with your search for email lists.

3. Repackage. "Take one kick-ass piece of original content, e.g. an industry survey, and create a whole content series out of it," Molina says. Publish the findings as a report, an e-book and an infographic. Ask speakers to write responses to the findings for your blog.


 4. Email less. Invest less time in emails, to free time for content. "Emails are "the event marketing security blanket," Molina says. "Event marketing plans are littered with them." But with all your time spent writing and blasting emails, you have none to spare for content. Change that.
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