Sunday, August 29, 2021

Leaving/Arriving


You only leave home when home won’t let you stay.

― Warsan Shire

In the past two weeks, over 14,000 Afghan refugees have arrived at Dulles Airport.

They represent one-half of one percent of all Afghan refugees, but differ from most because they're our allies. 

Their loyal service to our troops is now a death warrant at home.

I hope you'll take a moment to donate whatever you can, to help them resettle here.

I want to raise $911 by 9/11 and am using Facebook to do it

Your money will go directly to Lutheran Social Services of the National Capital Area, a nonprofit group doing effective work on the refugees' behalf.

Facebook pays all the processing fees, so 100% of your donation goes directly to the nonprofit.

Wring a little justice from an unjustified war. 

Donate now.

And thanks!

10 New Rules for Answering Customer Surveys


If you want a booming business, you have to create raving fans.

— Ken Blanchard

Want to turn a raving fan into a raging one?

Send him another goddamn survey.

"What’s the deal with so many companies sending surveys after you interact with them?" David Meerman Scott recently asked. "It is crazy for a company to do this."

I think it's worse than crazy.

I think it's psychopathic.

In their quest to "engage" us, marketing and customer-service managers have so abused the survey, they've turned a valid instrument into a vicious irritant.

It's time for customers to strike back.

Here are the 10 new rules for answering customer surveys:

1. Drop everything and respond to every survey immediately, regardless of the time-investment. Senders will think you're serious. You might even win a prize.

2. Regardless of your name and gender, always identify yourself as "Semolina Pilchard."

3. When asked to describe yourself, always answer "I Am The Walrus."  

4. Answer every Likert scale question in the negative. ("Never," "Very poor," "Not at all important," "Strongly disagree," etc.)

5. For all other types of rating questions, answer by choosing the worst rating. (For example, "Extremely unprofessional," "Extremely dissatisfied," "Not at all helpful," etc.)

6. Regardless of its purpose, answer every multiple-choice question "None of the above" or "Other." When asked to specify "Other," always answer "Everybody's got one."

7. Answer all binary scale questions "No."

8. Regardless of its purpose, answer every open-ended (write-in) question "Man, you should have seen them kicking Edgar Allen Poe." The only exceptions are the two questions below.

9. When ask to supply "Additional comments," always answer "Comments, comments, comments, comments."

10. When asked to suggest improvements, always answer "Send me money, not surveys."

"Each time you contact a customer you should be providing something of value," David Meerman Scott says.

Rule 10 reinforces his sage advice.

So go ahead: apply these rules to your next survey.



Saturday, August 28, 2021

Alone. Unread. And Ready to Die.


Literacy is a bridge from misery to hope.

— Kofi Annan

This week, CNBC reporter Donie O'Sullivan conducted a brief interview with a Trump supporter—and a true American nihilist

O'Sullivan asked if the man whether he planned to get vaccinated.

"Our days are numbered," he said. "It don't matter."


A cohort of killjoys like this man walks among us.

Perhaps Covid-19 is a divine instrument that will rid us of all the nihilists like him; I often wonder.

In any event, I place the blame for rampant nihilism in America today not on globalization, urbanization, or declining church attendance, but on the source of so many social woes: illiteracy.

When people read, they take hope—hope in progress, hope in their fellows, hope in their leaders, hope in themselves. They "read to know they're not alone," as writer William Nicholson says.

Today there's a hope gap among America's illiterate. 

They're alone, unread, and ready to die.

"It don't matter" is their worldview, and on that ground they can justify anything: shooting their enemies; trafficking in drugs; swindling their customers; trafficking in teenage girls; spreading Covid-19; you name it. 

"It don't matter."

According to the National Center for Educational Statistics, one-fifth of the US population is functionally illiterate. And they're not all immigrant peasants, as conservatives insist. Among the 43 million illiterates in the US, 15.5 million are White (14.5 million are Latino; and 13 million are Black or "other").

Illiteracy affects our entire society:
  • Illiterates are sickies. The Milken Institute reports that illiteracy results in $238 billion in excess healthcare costs every year, a dollar amount equaling the annual healthcare costs for 47 million Americans.

  • Illiterates are spongesThe National Council for Adult Learning reports that illiteracy costs $225 billion in crime, joblessness, and loss of tax revenue due to joblessness, every year. Add that to the healthcare costs and we're wasting over half a trillion dollars annually on them.

  • Illiterates are criminals. In addition, the US Department of Justice reports that 75% of prison inmates are illiterate. (Criminals can't read, so we throw the book at 'em.)
And then there's politics.

How many right-wing nihilists are nihilists because they're illiterate?

No study exists to answer the question. 

But studies do exist that show that right wing people are out of touch with factual reality:
  • Four in 10 Republicans believe the flu is more deadly than Covid-19, although Covid-19 is over 11 times more deadly (Brookings).
  • Six in 10 Republicans believe Biden "stole" the presidential election (Reuters).
Are these right-wingers out of touch because they don't or won't or can't read? 

I think so. 

They're alone, unread and ready to die, because "it don't matter."

When people read, they find hope.

When they don't, they are hopeless—in both senses of the word.


NOTE: Embedded links in my posts lead to sources and other good stuff.

Thursday, August 26, 2021

Winnie and Nancy


During the height of the Blitz, Winston Churchill finagled an invitation to spend weekends at Ditchleythe 300-year-old country house of Ronald Tree, a friend and fellow hater of Hitler, 75 miles outside London.

In requesting the open invitation, Churchill was bowing to his security people, who feared that Hitler would eventually target the prime minister for assassination if he spent every weekend at Chequers, his official country residence.

Tree, who invited Churchill to "use the house as your own," was a member of Parliament and richer than Croesus, having inherited a chunk of the $125 million estate of Chicago retailer Marshall Field

In addition, Tree had married his cousin's widow, Nancy Field, and so acquired his late cousin's chunk of the estate, as well.

Nancy was an American, Charlottesville-born and bred, and, like her former neighbor Thomas Jefferson, showed a knack for home décor. 

She had stuffed Ditchley with furniture, fabrics and art, all carefully arranged and orchestrated, and was thrilled on any weekend to showcase the house to Churchill and his family, guests, bodyguards, cronies, and staff.

Churchill was impressed, and for good cause. 

Nancy's touch, which emphasized color, comfort, and informality, ran to every nook and cranny of the place.

Her aesthetic—labeled by one designer "humble elegance and pleasing decay"would become legendary throughout England and the very model for the "country home interior," still a prevalent motif today.

Churchill loved the "large and charming" house and its over-the-top rooms so much that Ditchley became his second home—and home office

He escaped to it from London throughout the Blitz, as described by Erik Larson in The Splendid and the Vile, staying for weekends which saw bouts of hard work interrupted by board games, dinners, garden strolls, and movies (the house had a home theater).

No slouch, Nancy leveraged her tastemaker's touch after the war, buying the London design firm Colefax & Fowler.

The firm specialized in country house décor, blending faded colors, chintzes and painted furniture and antiques in dreamy, romantic arrangements. Nancy turned it into a design powerhouse.

Referred to at her death in 1994 as the doyenne of interior decorators, Nancy was said to have "the finest taste of anyone in the world."

Above: Interior designer William Eubanks' English country manor-style home in Memphis.

Tuesday, August 24, 2021

How to Be a Bad Tourist in Croatia


A wealth of information creates a poverty of attention.

— Herbert Simon

It's easy to grab attention on social media, hard to hold it. 

Attention-grabbing headlines (like the one for this post) assault us moment by moment.

But the vast majority of the posts attached to such headlines fail to pay off.

Like a damp Chinese rocket, they fizzle upon launch, leaving us vexed and perplexed. (I read the whole post about touring Croatia and still haven't a clue how to be a good tourist there.)

Most social posts disappoint readers because their authors aren't rewarded for legwork, but only for eyeballs.

All you find when you read these posts, at best, are vapid opinions, impressions, clichés, and half-truths. 

Hard research and data are absent.

Economist Herbert Simon blamed readers, not writers, for the failure.

Humanity has a habit, Simon believed, of coasting through life without seeking data; in fact, shunning it.

We make all of most important decisions—about ourselves, our families, our businesses, our habitats, our government, and our planet—based on half-assed data-gathering.

He called our method of decision-making satisficing (satisfying + sufficing).

To satisfice is to settle on a course of action that's acceptable—that suffices despite your lack of data about causes, conditions, and consequences.

Usually, that mans we choose the very first option that presents itself, and never the "optimal" option.

Simon believed we are fundamentally—perhaps genetically—allergic to data and that most serious problems we face are "computationally intractable."

Only artificial intelligence, he believed, could save mankind from its penchant for bad decision-making.

I'm sure if I asked a supercomputer to advise me about being a good tourist in Croatia, the machine would tell me to stay home and read journalist Slavenka Drakulić's 250-page Cafe Europa Revisted and maybe leave Croatia to itself.

Sunday, August 22, 2021

Slap Happy

 

Best remembered for the "slap heard round the world," General George Patton was perhaps the least woke leader in the history of the US military.

Grandson of a Confederate, Patton paraded his contempt for minorities for the whole world to see.

Citing the general's saltiness, Donald Trump yesterday asked the crowd at a GOP rally in Alabama, "Do you think that General Patton was woke? I don’t think so. I don't think he was too woke."

Trump kicked off the rally by playing a six-minute clip from the opening of the 1970 movie Patton, in which actor George C. Scott gives "The Speech," an oration the real-life Patton delivered repeatedly throughout World War II.

Trump said the clip was appropriate, given his listeners' intelligence. 

Trump went on to give his own 90-minute speech, in which he lambasted “woke generals," blaming them for losing the wars in Iraq and Afghanistan.

“We’re getting tired of the woke generals that we have, right?” Trump asked. "Do you think that General Patton was woke? I don’t think so. He was the exact opposite."

Patton most vividly displays the general's anti-woke urges in the soldier-slapping scene, when he shows no pity for a PTSD-afflicted private:

Patton: What's the matter with you?

Private: I guess I just can't take it, sir.

Patton: What did you say?

Private: It's my nerves, sir. I just can't stand the shelling anymore.

Patton: Your nerves? Hell, you're just a goddamn coward. [Slaps private. Turns to doctors.] I won't have a yellow bastard sitting here crying in front of these brave men who've been wounded in battle. [Slaps private again.] Shut up! [Turns to doctors.] Don't admit this yellow bastard. There's nothing wrong with him! I won't have sons of bitches who're afraid to fight stinking up this place of honor. [Turns to private.] You're going back to the front, my friend. You may get shot, you may get killed, but you're going up to the fighting. Either that or I'm going to stand you up in front of a firing squad. I ought to shoot you myself, you goddamn bastard! [Turns to doctors.] Get him out of here! Send him up to the front! You hear me? [Turns to private.] You goddamn coward! I won't have cowards in my army!

I wonder how Patton might have reacted had he encountered the then 22-year-old Donald Trump at the draft board in 1968:

Patton: What's the matter with you?

Trump: I guess it's my heel, sir.

Patton: What did you say?

Trump: It's my heel, sir. I have a bone spur.

Patton: This is the fifth time you've used that bullshit excuse! Hell, you're just a goddamn coward. [Turns to doctors.] Admit this yellow bastard. Nothing wrong with him. [Turns to Trump.] You're going to Vietnam, my friend. You may get shot, you may get killed, but you're going to Vietnam. Either that or I'll stand you up in front of a firing squad. I ought to shoot you myself, you bastard! 

Trump: But I have a note from my doctor!

Patton: Shut up! [Slaps Trump.] What do you take me for, you gutless, malingering goddamn sissy? One of those woke generals?

Trump: You woke? I don't think so.

Patton: [Slaps Trump again.] Shut up!

December Golf


Golf is a game of letting go.

— John Updike

Among the countless magazines where John Updike placed articles—pieces that earned him ten cents a word or less—Golf Digest may seem the oddest, until you realize the writer had a lifelong love for the game.

That love is on full display in "December Golf," a 1,000-word essay that ran in the December 1989 issue.

Its title alone signals Updike's theme—finales—and its opening two paragraphs make clear you're not in for run-of-the-mill sports writing.

You're in for an elegy. 

Through most of the piece, indeed, Updike lingers over closings (the clubhouse, pro shop and regular greens, for instance), the "savor of last things," and the abundant reminders that the golf season is at its bittersweet end.

Just as a day may come at sunset into its most glorious hour, or a life toward the gray-bearded end enter a halcyon happiness, December golf, as long as it lasts, can seem the sweetest golf of the year. 

The sweetest, Updike says, because in December "golf feels, on the frost-stiffened fairways, reduced to its austere and innocent essence."

There are no tee markers, no starting times, no scorecards, no gasoline carts—just golf-mad men and women, wearing wool hats and two sweaters each, moving on their feet. The season’s handicap computer has been disconnected, so the sole spur to good play is rudimentary human competition—a simple best-ball Nassau or 50-cent game of skins, its running tally carried in the head of the accountant or retired banker in the group. You seem to be, in December golf, reinventing the game, in some rough realm predating 15th-century Scotland.

In December golf, Updike says, excuses abound and rules are forgotten, freeing the players at last to compete on equal footing.

John Updike
Excuses abound, in short, for not playing very well, and the well-struck shot has a heightened luster as it climbs through the heavy air and loses itself in the dazzle of the low winter sun. Winter rules, of course, legitimize generous relocations on the fairway, and with the grass all dead and matted, who can say where the fairway ends? It possibly extends, in some circumstances, even into the bunkers, where the puddling weather, lack of sand rakes and foraging raccoons have created conditions any reasonable golfer must take it upon himself to adjust with his foot. A lovely leniency, in short, prevails in December golf, as a reward for our being out there at all.

That leniency compensates for the havoc the untended course and chilly air wreak on Updike's swing, a gnawing irritant both to him and his partner.

It is with a great effort of imagination—a long reach back into the airy warmth of summer—that I remind myself that golf is a game of letting go, of a motion that is big and free. “Throw your hands at the hole,” I tell myself. But by then the Nassau has been decided, and dusk has crept out of the woods into the fairways. 

As early night falls, the December golfers are ready to call it quits, for the day, for the season. And why not? They've discovered how to let go—the secret to the game.

Time to pack it in. The radio calls for snow tomorrow. “Throw your hands at the hole.” The last swing feels effortless, and the ball vanishes dead ahead, gray lost in the gray, right where the 18th flag would be. The secret of golf has been found at last, after eight months of futilely chasing it. Now, the trick is to hold it in mind, all the indoor months ahead, without its melting away.

You can read more of Updike's reflections on golf here.

Friday, August 20, 2021

Monsters

If he is indeed a monster, we have created him.

— John D. MacDonald

A Santa Barbara surfing instructor drove his young son and infant daughter to a ranch in Baja California earlier this month and murdered both of them with a spearfishing gun. 

The children
He was arrested at the US border on the way home.

A QAnon follower, the surfing instructor told police he killed his kids because they were infected with serpent DNA inherited from his wife and would grow up to become "monsters." 

He had to save the world from them.

Friends and associates described the surfing instructor as a "loving family man," although he "believed some weird stuff."

There's no need to ask, who's the real monster?

But who's the monster's maker?

I'm reading John D. MacDonald's 1960 novel The End of the Night, a chilling tale of a crime spree that Stephen King once called "one of the greatest American novels of the twentieth century."

Part-way in, one of the narrators (there are several) ponders the reasons why an otherwise admirable man can kill in cold blood, often without a rational motive.

It's too easy to say he's a "monster."

"A monster?" the narrator asks. "If he is indeed a monster, we have created him.

"He is our son. We have been told by our educators and psychologists to be permissive with him, to let him express himself freely. If he throws all of the sand out of the nursery-school sandbox, he is releasing hidden tensions. We deprived him of the security of knowing know right and wrong. We debauched him with the half-chewed morsels of Freud, in whose teachings there is no right and wrong—only error and understanding. We let sleek men in high places go unpunished for amoral behavior, and the boy heard us snicker. We labeled the pursuit of pleasure a valid goal, and insisted that his teachers turn schooling into fun. We preached group adjustment, security rather than challenge, protection rather than effort. We discarded the social and sexual taboos of centuries, and mislabeled the result freedom rather than license. Finally, we poisoned his bone marrow with Strontium 90, told him to live it up while he had the chance, and sat back in ludicrous confidence expecting him to suddenly become a man. Why are we so shocked and horrified to find a child's emotions in a man's body—savage, selfish, cruel, compulsive and shallow?"

MacDonald wrote that 61 years ago, but could have done so yesterday.

The surfing instructor is currently being held without bond. 

A GoFundMe page asks for donations for his wife.

Thursday, August 19, 2021

Robert's Rule of Online Content

There's an inverse relationship between the quality of gated content and the quantity of fields required to clear the gate.

Wednesday, August 18, 2021

Tired of Tu Quoque


If you want Black people to trust the vaccine,
don't blame them for distrusting it.

— Dr. Rueben Warren

I'm as empathetic as the next guy, but I'm tired of tu quoque

A logical fallacy, tu quoque (Latin for "you, too") turns a criticism back on the critic, instead of addressing it.

Example:

   Climate change threatens our species. We must end deforestation. 

   Sure, and you drive a car.

Tu quoque—also known as the "appeal to hypocrisy" or "whataboutism"—is a red herring used to take the heat off. 

As a reply to a criticism, it's weak, illogical, and blatantly self-serving. 

It lets you off the hook for anything and everything.

And it drives me bonkers.

Right now, tu quoque is being used by apologists to excuse Blacks from getting vaccinated (according to the CDC, as little as 15% of the Black population has received the vaccine).

Public health officials want everyone vaccinated. 

Unless they are, officials warn, Covid-19 will continue to kill. Over 500 Americans die every day from it.

If you criticize Blacks' vaccine-resistance—no matter your own color—you're immediately reminded of Tuskegee.

But in fact most Blacks have never heard of Tuskegee, you answer.

So you're reminded of things like poverty, pharmacy deserts, 1619 and systemic racism.

Tu quoqueCriticize my foolishness, I'll criticize yours. Never mind the substance of your criticism. 

Never mind the fact that spreading the virus encourages mutations

Never mind the fact that the virus can cause life-long medical problems


   You tell me I should get vaccinated. 

   Well, you're a racist.

That's tu quoque. 

I'm tired of it.

NOTE: Without doubt, White, Hispanic, Asian, and American Indian vaccine-resistors are just as illogical as Black resistors, if not more so. Fallacy is an EOE employer.

Tuesday, August 17, 2021

A 2,000-Year-Old Industry That's Overdue for Disruption (and It isn't Prostitution)


This is the age of disruption.

— Sebastian Thrun

Q: How many industries have remained the same for 2,000 years?

A: Two. 

The first is the "oldest profession," prostitution; the second, the trade-show industry.

That's rather remarkable when you consider the Product Lifecyle Theory.

The theory assumes obsolescence and disruption are baked in, and that only continuity in consumer tastes can forestall a product's inevitable decline.

We know the tastes matched by prostitution haven't changed much—if at all—since Caligula's time. They continue unabated.

Perhaps the same can be said of trade shows. 

As the Ancient Romans did, people still want to meet "face to face" to swap stories and do business, pandemic or no.

The question isn't whether they'll want to continue to do so, but how much? How much will they want to meet face to face—and at what cost and inconvenience?

Show organizers are counting on the answer being a lot.

But their confidence may be based on a pre-virus worldview.

Businesspeople post-virus are favoring smaller, state and regional shows to get their "face-to-face fix," shunning large confabs and southern hot spots.

The days of large national and international shows may at long last be numbered—and their audiences easy pickings for some disruptor waiting in the wings.

I'm hardly the first industry-watcher to say tradeshow organizers' business model is overdue for disruption, and won't be the last.

But 2,000 years is a hell of a long time to grow without innovation.

The Cats of War


Any citizen should be willing to give all that
he has to give in times of crisis.

— Eleanor Roosevelt

We spoil our kitties today. 

Spoil them rotten.

We spend $34 billion a year on their food alone—most of that wet food.

We serve our kitties beef, chicken, duck, turkey, rabbit, and fish. 

We serve them pâtés, chunks, chunks with gravy, chunks with broth, flaked, sliced, shredded, ground, semi-moist, dehydrated, raw, boiled, lightly boiled, steamed, lightly steamed, healthy, organic, natural, locally grown, gluten-free, grain-finished, cage-free, grass-fed, free-range, sustainably caught, non-allergenic, prescription-only, adult, lean, and vegan.

Our kitties are pussies.

The kitties of World War II were sterner stuff, the sort of tough felines you'd want around during a cat-astrophe.

They accepted sacrifice for a noble cause, and did so willingly.

Canned cat food had only just come onto the pet-food market when Japan attacked Pearl Harbor.

FDR (a dog owner) didn't pussyfoot around. He immediately mandated rationing, deeming cans "essential" and cat food "non-essential."

And so America's cats were dealt a double-blow.

Besides table scraps and mice, canned food was all they had known

Ron in 2021: What, me sacrifice? 
Now, the Axis was denying them that necessity.

But did cats complain about rationing? 

No! Like all good citizens, these purry patriots threw themselves, head to tail, into the US war effort.

The munched on mice and tables scraps for the duration—never protesting, never complaining, never losing the courage to go on.

Now that's pawsative thinking.

Sunday, August 15, 2021

Grandsplaining


I'm often accused—unfairly—of mansplaining

While eager to explain why those accusations are unfair, I'd rather examine a more urgent topic: grandsplaining.

With two bright, inquisitive grandchildren, I often worry that I'll turn into one of those elders who "grandsplains." Or, worse, that I already have.

Grandsplaining needs no explanation.

"You should never cross your eyes, because one time they'll stay stuck that way."

"Don't swallow the seeds or they'll grow in your stomach."

"Ronald Reagan doesn't deserve statues because his tax policies destroyed this country."

"Hip hop never had a Lennon-McCartney to elevate it above noise."

That's grandsplaining.

But how do you avoid it?

The short answer is: you don't. 

You can only strive to avoid it, through constant vigilance and self-examination.

Whenever the need to grandsplain arises, take time out to ask yourself these six key questions:

1. Does my grandchild appear interested in hearing from me? If not, smile and shut up.

2. Did my grandchild say something demonstrably false? If not, let go of your inner pedant's urge.

3. Do I simply wish to appear old and wise? If so, just remember you once owned a plaid leisure suit.

4. Do I always assume the child knows less than I do? Guess what. You're wrong!

5. Did the parents ask me to instruct my grandchild in a scholastic subject? If so, it's probably okay to grandpslain—but you'd better know what you're talking about.

6. For just this once, can I resist the urge to grandsplain? If not, then at least keep it brief. There's no need to trace why a woodpecker pecks wood from Darwin's On the Origin of the Species back to Aristotle's Historia Animalium.

That's it. Asking yourself these six simple questions will reduce or eliminate the painful urge to grandsplain.

Try them!

Postscript: In my next post, I'll explain how you can also apply my self-questioning technique to combat mansplaining.


Above: Outward Bound by Norman Rockwell.

Saturday, August 14, 2021

Sleaze Merchants


Once a decision is made to be tasteful and risk-free,
sleaze goes right out the window.

— Cintra Wilson

Cover by Al Rossi
My first exposure to sleaze—I was age eight—was the paperback tower at the front of our corner drug store.
 
It was six or seven feet tall—dwarfing me—and pentagonal and would rotate unsteadily on a hidden axle when you gave it a whirl. 

Top heavy from its burden of potboilers, the tower always threatened to fall on me when I spun it. At the very first squeak, my inattentive mother would glance up from her shopping and siss at me, "Robert, leave that alone."

The book tower's presence in the drug store suggested to my eight-year-old mind that its weird offerings must somehow relate to grownups' healthcare (although I would soon discover a comparable rack of sulfurous paperbacks in the confectioner's store down the street—where absolutely nothing healthy was sold).

Although I had no clue at the time, three of the artists who created the covers for many of the books on display were among the finest illustrators of the day, rivals of the famous Norman Rockwell.

They were Norman Rockwell's lurid twins.

Al Rossi was a prolific magazine illustrator and a masterful merchant of paperback sleaze. He was the original cover artist for Junkie, a 1953 novel by beat writer William Burroughs (published under the pen name William Lee). The Bronx-born Rossi was a prominent supplier to Balcourt, a New York-based stock house that provided cover art to paperback publishers in the 1950s and '60s. A professional jazz musician until World War II, when he served with the Army in Europe, Rossi was compelled after the war to try his hand at illustration to make ends meet, attending Pratt and the Arts Student League to learn the craft. Before associating with Balcourt, he worked for several publishers of pulp magazines, the forerunners to paperback books. Rossi liked to use his male neighbors and their wives as his models.

Cover by Ben Stahl
Ben Stahl was exposed to fine art in the seventh grade, thanks to a scholarship he received to attend Saturday morning lectures at the Chicago Art Institute. After high school, he landed a job at a commercial art studio in Chicago that provided illustrations almost exclusively to The Saturday Evening Post. His success as a studio artist prompted Stahl to move to New York and go freelance. There, he began illustrating paperback book covers, as well as continuing to supply artwork to The Post (he illustrated more than 750 stories for the magazine during his career). Stahl soon earned a reputation as a serious fine artist and, along with Norman Rockwell and Connecticut illustrator Albert Dorne, co-founded the Famous Artists School, a mail-order course whose graduates include Pat Boone, Tony Curtis and Charlton Heston. In 1965, as his career was reaching its zenith, Stahl painted 15 life-size pictures of the stations of the cross and opened his own museum in Sarasota, Florida, to house them. But the paintings were stolen four years later and never recovered. Stahl was left nearly penniless due to the theft.

Cover by Paul Rader
Paul Rader
at age 16, was one of the youngest artists ever to have an art museum exhibit his paintings. His early mastery of portrait painting earned him awards throughout the '20s and '30s and brought him commissions to paint wealthy judges, lawyers, and businessmen in his hometown of Detroit. Rader switched to illustrating pulp magazines after World War II, finding the work more lucrative, and moved to New York, where he became another leading supplier to Balfour. When painting paperback book covers, Rader liked using professional models and actors, supplied to him by talent agencies. One of his favorite male models, Guy Williams, went on in the mid-1960s to play Dr. John Robinson in the TV show Lost in Space. 

Whether Rossi, Stahl and Rader set the floor of our society's sleaze index, I don't know; but I do know their art depicted truths—truths most Americans, Puritans at heart, wished to deny in the 1950s.

The risks they took in defying mores and good taste and giving free reign to sleaze may not have contributed to the world's trove of art, but these three artists helped millions of Americans remain literate members of the book-buying public, which is a lot more than you can say about today's media consumers.


Above:
Cover illustration for The Bump and Grind Murders by Al Rossi. Cover illustration for The Creepers also by Al Rossi.  

Wednesday, August 11, 2021

Let Your Discourse be Short and Comprehensive


To practice his penmanship, the 16-year-old George Washington copied the entirety of Rules of Civility and Decent Behavior in Company and Conversation, a 110-page book 
compiled by the Jesuits in 1595.

Rules contained the standards of morality and etiquette for Colonial America's elite—the class the impoverished Washington was anxious to enter.

Showing humility and respect—especially before superiors—was the keynote of Rules. Humility and respect formed the very pillars of civility.

Rule 35 applied that civility to writing and speakingLet your discourse with men of business be short and comprehensive.

Today, we'd do well to alter that rule: Let your communication with customers be short and comprehensive.

When your customer communications are long-winded, you show them they don't deserve your respect. You signal you think they're stupid. Not a formula for sales or retention.

Here's an example of silly verbosity from a large insurance company's website:

Property insurance is a type of insurance policy that can provide coverage for property owners or renters. Examples of property insurance include homeowners, renters, and flood insurance policies. These policies can provide coverage for damages caused by fire, flooding, theft, weather, and other risks. Let us help protect where you live and what you own with our different types of property insurance. Get a property insurance quote for your home, apartment, and more. We also make managing your policy easy with online access. You can make changes, request documents, and make payments.

The company asks you to suffer through nearly a hundred words, simply to tell you it will sell you property insurance. The same message could be stated in fewer than half the words:

Property insurance protects owners and renters from bearing the costs of damages caused by fire, flooding, theft, weather, and other risks. And managing a policy is easy: you can make changes, request documents, and make payments on line. Contact us for a quote.

By George, show customers a little respect! Sharpen your red pencil before you publish.

Let your discourse be short and comprehensive.

Tuesday, August 10, 2021

We're All Trash


Give me your tired, your poor,
Your huddled masses yearning to breathe free,
The wretched refuse of your teeming shore.

— Emma Lazarus

Twice daily, some news item triggers me and I fulminate against my fellow Americans. 

Nowadays, they're stories about the unvaccinated—and their loathsome cheerleaders.

How can these fools deny science, eschew common sense, and cling so adamantly to moronic beliefs? How can they be such trash?

But then the words on the base of Liberty remind me: we're all trash.

Some trash gather at motorcycle rallies; some, at country clubs; some, on street corners; some, on private islands; some, in megachurches; some, in art museums.

Some trash don't gather anywhere, but sit alone on the couch watching Fox News or The Bachelor or reruns of Barnaby Jones; some sit alone watching TikTok, reading Facebook, or writing blog posts.

But, all the same, we're all trash.

You're here because your forebears were refuse.

The quality folks—the gifted, good-mannered, powerful people—stayed in the old country.

Only the trash came—or were deported—here.

That's American exceptionalism.

Get your shots, trashy people, so the rest of the trash doesn't catch Delta Plus (or, as I like to call it, Covid with Cheese).

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