How to Measure Content Marketing Success

Measuring your content marketing success is easy, digital marketer Barry Feldman says. Just apply these 10 metrics:

Website traffic. Use Google Analytics to determine how many people visited your site, where they came from, and which pages they went to.

Subscriber growth. Monitor your headcount, because email is "your most important play for staying top-of mind with prospects," Feldman says.

Search rankings. Gauge your rankings with Google Analytics, with the goal of reaching Page 1 for any relevant search.

Time. Digital channels are unique, because they allow you to monitor "engagement" without fancy studies. You want visitors to dwell on a page for as long as it takes the average person to read the content there.

Social media followers. Far from being a “vanity metric,” audience size indicates whether the content you publish has appeal.

Social media shares. Social sharing is often automated, and people routinely share content without reading it, so shares don't mean much. But they do loosely correlate to website traffic and search rankings, so are worth your attention.

Links. "Measuring links will help you to gauge the traction your content is gaining," Feldman says. Inbound links indicate your content's cool. To measure them, set up a Talkwalker Alert.

Click-through rate. Click-through rate (CRT) is the be-all, end-all, because "marketers who earn high CTR will win regardless of the channel." CTR proves you've won the competition for people's attention.

Leads. Leads are paramount; but, remember, a lead's more than a subscriber. A lead has to "raise her hand" by registering for an event, requesting a demo, downloading a brochure, or taking some similar step.

Feedback. Comments come in many forms: social media updates, shares and direct messages; blog comments; emails and phone calls; form submissions; and reviews. Taking comments into account helps you improve your content.

Writers are All Vampires

Writers are all vampires.

― Herman Wouk

Writer Trisha Richards asked me where I find ideas for blog posts. 

Novelist Herman Wouk provides the answer.

When it comes to sources for ideas, I'm indiscriminate; an equal opportunity vampire.

More or less in rank order, I derive ideas from:

• Nonfiction books
• Bloggers
• Everyday conversations
• Everyday experiences
• $#*! my spouse says
• Print articles
• White papers
• Fiction
• Movies
• News programs
• Fantasies
• Memories
• Dreams
• Songs
• B2B events
• People and things not otherwise listed

Whenever an idea for a blog post comes to mind, I always write it down.

Immediately.

Sometimes I grab a napkin or a piece of trash; most often I send an email to myself.

Writer Neil Gaiman says there's no lack of ideas; only of attention to them.

"You get ideas from daydreaming. You get ideas from being bored. You get ideas all the time. The only difference between writers and other people is we notice when we're doing it."

Covfefe

Blogger Josh Bernoff has discovered the meaning of the word "covfefe" in the president's famous and now-deleted Tweet.

"Here’s what the word 'covfefe' means: It means 'I am a crazy person,'" Bernoff says.

"This president is not a master manipulator of media. He is a wacko with little grasp of reality that says the first thing that comes into his mind. That is the meaning of 'covfefe.' It’s a variant of 'crazy.'"

Many critics of the president have reached a similar conclusion.

But do typos imply the writer is dotty? Or are they, as sociologists argue, joyful centerpieces of digital writing?

"Digital writing is inherently playful, first of all, because the medium, the computer, invites participants to 'fiddle,' and to invoke the frame of 'make-believe,'” says Brenda Danet. 

"When this frame is operating, participants understand and accept the meta-message 'this is play.'”

Digital writing's hallmarks, Danet says, are four: haste, ephemerality, interactivity, and freedom from the "tyranny" of paper. In essence, digital writing is just like kibitzing, a stream-of-conscious game people play. There, like lots of nonsense, typos are the rule.

So do typos ever matter?

They do, in my book, when they riddle public-facing communications, because they open you to ridicule.

Ridiculous people (and brands) aren't merely hacks: they're clowns. 

And clowns aren't trustworthy. 

Clowns can even be scary. 

Or covfefe, if you prefer.

How to Acquire High-Value Attendees

Trade Show News Network asked five marketers how they'd go about attracting "high-value" attendees―influencers―to an event. They advised:

First, identify the influencers. Use markers like travel distance, length of stay, team size, job function, budget, track record, and social media footprint. While spend would be the most telling sign, it's impossible to determine, except anecdotally.

Target young guns. They're the next-gen buyers who assure an event's vibrancy and longevity. They may not display the signs of veteran influencers, but they're critical to your event's success.

Package and promote personalized perks. Provide free or reduced registration, airport transportation, express entry, care packages, onsite concierge services, private meetups, exclusive lounges, free tickets to local attractions, etc. Use big data to personalize influencers' pre- and at-show experiences, but never make anyone feel "stalked."

Have great events. Offer the right mix of exhibitors and convenient show hours. Use event tech to help influencers and exhibitors connect on site, and don't get hung up on appearing "democratic." Break a few rules to make influencers feel appreciated.

Show your appreciation. Send a gift after the event, and celebrate influencers' presence in your blog and other digital properties. Ask exhibitors to do the same. Influencers will return to your event―and draw others, as well.

TSNN interviewed Marlys Arnold, ImageSpecialist; Terence Donnelly, Experient; Ravi Kiran, Dazzletoday; Megan Powers, EventCollab; Walter Winn, Feathr.

BONUS TIP: Reach out and touch influencers. Use pre-show telemarketing to cut through the digital clutter. And I don't mean placing cheesy robo-calls. Orchestrate a high-end, B2B outbound campaign, to assure influencers their time's well spent at your event. Consider both pre- and post-show "courtesy" calls.

The Sheep of Things to Come

Photo: Ann Ramsey

I had the honor to sit down and interview England's renowned shepherd and author James Rebanks in his Lake District home in April. Our main topic: the likely impact of Brexit on UK farmers.

The resulting article has just appeared in Sheep Canada.