Friday, January 20, 2017

Lunch Bunch



If you want your content consumed by one in three executives, serve it on Mondays and Fridays during lunch.

Grist asked top executives at 200 large companies when they're most likely to read, watch or listen to "thought leadership" content. 

More than one-third said 12 to 2 pm. More than two-thirds also said Mondays; and more than half, Fridays.

Executives' stated preferences don't jibe with most content marketers' belief that mobility means content is consumed "anytime, anywhere."

The survey shows it's actually consumed—by top executives, anyway—over lunch at a desk.

Thursday, January 19, 2017

Set This House on Fire


In 1862, Northern soldiers torched Virginia's historic White House—where George Washington had married Martha Custis—merely because it belonged to the wife of Robert E. Lee. As they watched it crumble, the Yankee vandals thrilled to the feeling they were taking down the Southern elites.

One hundred fifty-five years later, we put a vulgar and vain man in our White House. What's the similarity? The same visceral joy that drove those Yankees in 1862—Schadenfreude. Only this time, the vandals aren't blue-clad Yankees; and the victims, Confederates. This time, the vandals are blue-collar workers; and the victims, Metrosexuals.

"Schadenfreude occurs when envied persons fall from grace," according to the authors of "When Your Gain is My Pain and Your Pain is My Gain: Neural Correlates of Envy and Schadenfreude."

The authors, six neuroscientists, studied the brainwaves of 19 subjects:
  • First, each was put inside and MRI and told a story about three job applicants. One of the applicants was competing for a job against the subject, and had much better qualifications. The more the subject reported feeling envious of the competitor, the more brain activity appeared in the region called the dorsal anterior cingulate cortex, an area that lights up when we experience pain.
  • Next, each subject was told a story about a reunion with the same three people a year later. This time, all three were suffering misfortune. The more the subject reported feeling joyful at the news, the more brain activity appeared in the region called the nucleus accumbens, an area that lights up when we experience pleasure.
  • Finally, the authors compared the spikes in each subject's brainwaves during the first and second stories. They found the more envy felt about a competitor, the more joy felt when that competitor suffered.
"We are usually motivated to maintain a positive self-concept, and we feel discomfort when our self-concept is threatened by others who outperform ourselves," the authors say.

"Envy is a condition in which information recognized by social comparison conflicts with positive self-concept. Experiencing discomfort motivates us to reduce it."

When we take down advantaged others, pain is reduced, and joy, induced.

Let's set this house on fire.


Opinions are my own.

Wednesday, January 18, 2017

Lend Me Your Time


Content creators don't ask for much. They only want you to lend them your time.

It's unlikely you'll ever get it back, but, hey, what would you do with it anyway?

The Ancient Romans endured an era, known as the "Silver Age," that was not unlike our own.

The Republic had fallen, enlightened governors giving way to tyrannical emperors, and it was no longer safe to discuss many topics in public. Training in rhetoric—once the key to a career in politics—no longer had value, because public offices only went to emperors' cronies.

The Silver Age was the era of the "pointed style" in writing, which embraced careful wording and brevity. Writers of the era gave public readings, and were judged by their ability to win applause after every sentence.

The pointed style also embraced a conversational tone, and favored things like rhymes, puns, alliteration and storytelling.

The pointed style is the ideal one for our times—so much like those Ancient Romans'. We have to be on our guard—especially in the battle for customers' attention. 


Friends, Romans, countrymen, lend me your time!

Tuesday, January 17, 2017

The Department of Redundancy Department


As an extra bonus, she presented me with the free gift of a tuna fish.

— George Carlin

Comedian George Carlin once wrote an essay that challenged readers to "Count the Superfluous Redundant Pleonastic Tautologies."

As his title suggests, Carlin was spoofing the use of redundant phrases, or pleonasm (from the Greek for "too much").

Pleonasm is fine, if you're Shakespeare (who called Caesar's stabbing by Brutus, "The most unkindest cut of all").

It's not, if you're not.

A micro moment sounds silly, not brilliant. So does a digital app.

We don't see it as such, because pleonasm is so common in English.

Every day we encounter it in phrases like armed gunman, convicted felon, famous celebrity, head honcho, unsolved mystery, foreign import, backup copy, safe haven, ATM machine, PIN number, complete satisfaction, totally sure, exact same, overly paranoid and 100% right.

Silly as they are, we don't give those phrases a second thought.

Monday, January 16, 2017

Where Should CMOs Invest in 2017?


How should a CMO invest her budget in 2017?

Forbes asked seven ad agency execs for recommendations. Their answers were:

Video. Video drives brand engagement and can boost conversion rates on landing pages by 80%.

Digital. "Customers in 2017 will be digital; be there," said 
Craig Cooke, CEO of Rhythm.

Employee engagement. Invest inside, and turn every employee into a sales evangelist.


Social. Social is the most organic way to market your business. But it takes work, so hire someone outside to do it.

Website. A content-rich website improves SEO, boosts traffic, and keeps audiences on your site, rather than some network.

PR. "The art of great storytelling through media isn’t going away," said Nicole Rodrigues, CEO, NRPR Group.

Content. "Content shock" makes quality content today's key differentiator.


To a man with a hammer, everything looks like a nail. Forbes polled only traditional and digital agencies, omitting the experiential. So, I'll add:

Events. Done well, nothing―absolutely nothing―accelerates brands faster. My humble opinion? Move events to the top of your list.
Powered by Blogger.