If Your Event isn't Eventful, It's Just Another Meeting

The investor of today does not profit from yesterday's growth.

— Warren Buffett

Bundled tips. Distilled solutions. Condensed books. Expert panels. Industry roundups.

Sound like your conference?

You're preparing attendees for the last war. But they need to wage tomorrow's.

"Traditional conferences focus on finding solutions to yesterday’s problems," says conference designer Jeff Hurt.

Smart attendees (that's redundant; stupid people skip conferences) don't need more packaged information; they need results (remember, the word event comes from the Latin for result.)

"People no longer come to your meetings to get information," says planner Holly Duckworth. "They come to make sense of the deluge of information they already have."

If you're not transporting attendees to a future world, helping them adapt to new realities, and equipping them to thrive, you're not offering results.

To put it another way, if your event isn't eventful, it's just another meeting.

My 5 All-Time Favorite Books on Marketing

You witness it every day: the fundamentals elude many a marketer's grasp.

But imbibing the fundamentals is fun. And easy.

Just make a pact with yourself to (re)read these five mind-blowing game-changers in the next few months.

You'll thank yourself.

Your boss will thank you, too.

Confessions of an Advertising Man. David Ogilvy's 1963 romp is a blueprint for sound marketing. In keeping with its title, the book begins, "As a child I lived in Lewis Carroll’s house in Guildford. My father, whom I adored, was a Gaelic-speaking highlander, a classical scholar, and a bigoted agnostic. One day he discovered that I had started going to church secretly."

Positioning. Revolutionaries in 1981, Al Ries and Jack Trout were the first marketers to recognize content glut was our biggest challenge. The book opens with the statement, "Today, communication itself is the problem. We have become the world's first overcommunicated society."

Influence. In Orwell's year, 1984, Robert Cialdini mashed business and psychology to create every marketer's playbook. Cialdini has just augmented his classic with a new book, Pre-Suasion. You might read this book, too.

Maximarketing. Stan Rapp and Tom Collins ushered in the age of personalization in 1986. The technology has changed, but the principles they cite haven't. When Maximarketing was published, David Ogilvy said, “Everyone in advertising must read this book.”

New Rules of Marketing and PR. David Meerman Scott blundered onto a path for marketing his employer's products and turned his journey into a 2007 book. Marketing hasn't been the same since. Scott didn't invent content marketing, but he was the first marketer to recognize its primacy. "Put out great content, and you’re great," he said. "Put out crappy, and you’re crappy."

NOTE: I have encountered a sixth ground-breaker that belongs on the list, Experiential Marketing. 

At the Zoo

Are mammoth trade shows dropping like flies?

That's what AmEx predicts in its new 84-page report, 2017 Global Meetings and Events Forecast.

Companies' event marketing spend won't change next year, but where that money's spent will, according to the report.

Event marketers' spend will increase by 1% in 2017, while their participation in big North American trade shows will decrease by 20% (the average event marketer will participate in 8 of those shows next year, down from 10).

Event marketers will spend the money they would have spent on those big events on small, content-rich ones, instead.

Presaging next year's downturn, four flagship shows recently shuttered: ASAE's Springtime, CTIA's Super Mobility Week, FMI's Connect, and NCTA's INTX.

Which big fossils will be next to sing a swan song?

Event-industry journalist Michael Hart recently observed that, right now, tortoise-like associations are exceedingly vulnerable to their hare-like counterparts, the for-profit organizers, as more money chases fewer events.

While associations dither, "Nimble players can swoop in and launch a competing 'pop-up,' worrying little about legacy issues and more about profits," Hart wrote.

It's time for associations to give up the ostrich-act and take the bull by the horns. There's simply no time to monkey around.

Learn to ape your for-profit competitors!

E-mail: The Marketer's Trump Card

While e-mail marketers wish everyone had OCECD (Obsessive-Compulsive Email Checking Disorder), consumers indeed check their emails avidly, according to a new study by Mapp Digital.

Nearly all consumers (98%) check emails 3 times a day, the study shows; and over one-fourth (28%) check them 4 to 10 times.

That activity makes e-mail the marketer's trump card—particularly with Millennials—says Mapp Digital's CEO.

"The survey results suggest that this group of consumers are engaging with fewer brands on a more intimate level," says Mike Biwer.

"Millennials and Gen Y are strong audiences for email marketers, but now more than ever, the email marketing experience needs to cater to what they want and how they want it."

The study also shows smartphones are a driving force.

Eight of 10 Millennials (83%) check their emails on smartphones; and 7 of 10 consumers in every age group do so.

Foxy Photo Sharing

Cybersecurity pros are clever. It's not easy to outfox them.

But Brian Reed has the animal instinct.

Reed is CMO of the early-stage social media security company ZeroFOX. His firm protects innocents from becoming prey to hackers, spammers and scammers on Facebook, Twitter, LinkedIn, Instagram, YouTube and dozens of other social media platforms.

Reed has tamed social to romance the cybersecurity pros attending mega events like Black Hat, SecTor and RSA Conference, and transform them into advocates for his scrappy new brand.

"Our participation in security-industry events like Black Hat and RSA represents a substantial business investment," Reed says. "So we have to do interesting things wrapped around those events to achieve the maximum results."

Reed believes social media today is all about pictures.

So before a recent event, he bought a Snapchat Geofilter, branded it, and hired a troupe of actors to pose with attendees for snapshots. Thousands of snapshots.

"Social media engagement is now largely photo-driven," Reed says. "That's why we make sure to arrange our participation at all large events around photogenic spots, bring backdrops and props, hire and costume an actor as our mascot, and have photographers at the ready."

Reed customized the Snapchat Geofilter with his company's graphics and tagline for the event, "They've weaponized social media." He also embedded hashtags in the filter, and in all his other social media outreach, to drive sharing.

"We leverage social media at all events where the audience is heavily Millennial," Reed says. "Snapchat, Twitter, Instagram and Facebook all allow geotagging and audience engagement."

At past events, he has also deployed video walls on site, to billboard the thousands of posts generated. And when the organizer has its own video walls for social media, Reed's team leverages them heavily, to drive on-screen promotion of his brand.

Reed's antics aren't contained to the convention center. At a Skyfall-themed after-party at Black Hat, he set up photo booths replete with a cast of James Bond characters, who hammed it up while attendees posed with them for shots (photos, not Tequila). The photo booths automatically added hashtags to every photo and printed funny signs that displayed the hashtags. Attendees could pose holding the signs, and further drive sharing and engagement.

"I like using social around events for a number of reasons," Reed says.

"First, it's purely user-generated content, so your investment in creative amounts to buying a filter. The rest comes from team engagement and creativity.

"Second, social extends the value and shelf-life of the events you participate in. A conventioneer actually will engage with your brand and help you grow it.

"Third, while you're aiming to reach non-attendees, attendees feel good about your brand, because you help them make new connections on the floor. 'I saw you with James Bond last night," a total stranger will walk up and say to someone. "That was awesome!"'

Reed has advice for convention center and hotel operators, based on his recent successes.

ZeroFOX's obsession with photo-sharing means the marketers at the company now choose booth locations, popup meetings and activities, and party rooms based on how photogenic the backgrounds are.

"There's no reason a venue's signage, lobby art or building features couldn't be part of that background, even if it's just part of a portable photo backdrop," Reed says.

"When I do site walkthroughs, I'm always looking at the visuals for social photo engagement. I encourage all event professionals to consider this a whole new way to market your space. Venues should become more open to thinking about the cross-promotional opportunities we can bring them."

NOTE: You can find Brian Reed (aka ReedOnTheRun) on Twitter, LinkedIn, Facebook, Instagram and Snapchat.