Tuesday, October 13, 2015

What's the Most Revealing Interview Question Employers Could Ask?

What's the most revealing interview question employers could ask—the one that would guarantee they hire the best talent available every time? The killer question you should ask every job seeker.

With apologies to the management gurus, it's none of these:
  • Why will you thrive in this position?
  • What's your greatest weakness?
  • Who's your role model?
  • What did your parents do for a living?
  • What things do you dislike doing?
  • Why are manhole covers round?
  • Why did you leave your last job?
  • What's your spirit animal?
  • What's the most significant thing you've done since breakfast?
  • What would you like to ask me?
I learned the killer interview question not from an HR manual, but a former boss; and it worked like a charm.

Adman Bill Kircher, founder of Fixation Marketing, posed the killer question at the close of every candidate interview he conducted. 

With it, he built an exceptionally creative, productive and tight-knit team; one that attracted loyal and prestigious clients, enjoyed a reputation for high quality, and earned handsome profits.

His killer interview question: What book are you reading right now?

What makes the question killer?

It's simple. Candidates didn't have to ask Bill for clarification.

It's tricky. The qualifier "right now" essentially disqualified as honest answers To Kill a Mockingbird, Of Mice and Men, Lord of the Flies, and other sophomore-year reading assignments.

It's decisive. Hesitation, blank stares, or answers like "I mostly watch TV" eliminated candidates from consideration.

It's nondiscriminatory. Any title sufficed as a correct answer. Bill didn't care what you read, as long as it was sandwiched between two boards. After all, John F. Kennedy loved From Russia with Love. Ronald Reagan raved at a news conference about The Hunt for Red October. And friends spotted James Joyce in a cafe once reading Gentlemen Prefer Blondes.

Reading books proved to Bill's thinking a job candidate was curious, diligent, self-caring and culturally engaged.

And his results proved he was spot on.

Sunday, October 11, 2015

Come as You Are

In the 1970s, hirsute posers—there were many—who showed up at sit-ins, rallies and music festivals were labeled "plastic hippies."

They'd take time off from their jobs, let down their hair, don their best tie-dye, pack a bong or a bottle of Boone's Farm, and make the scene.

People today are spared the need to package themselves in order to infiltrate happenings.

Brands are another matter.

To rate with Millennials, brands have to protest against global warming, epidemics, racism, homophobia, fat-shaming and unequal pay—or at least pretend to.

Henk CampherSan Francisco-based publicist and author of Creating a Sustainable Brand, calls the pretenders the "quick and dirty"—campers on the bottom steps of a "sustainable-brand pyramid" populated by:
  • Snake oil sellershypocrites (Volkswagen, for example);
  • Blah brands—big talkers (Apple); and 
  • Offset brands—penitents (Starbucks).
Not surprisingly, 99.9% of companies, according to Campher, lack any sustainability gene.

But at least they're honest about it.

My advice to plastic hippies: Come to the party, but come as you are. The rest of us—your customers, employees and investorsprefer the real you.

Friday, October 9, 2015

The Coming Content Arms Race

Marketing strategist Mark Schaefer coined the dystopian term "content shock" to describe audiences' adverse reaction to content marketers' handiwork.

If you've felt a little content shock now and then, seek shelter now.

A "content arms race" is about to commence, Schaefer says.

By 2018, we'll be awash in content, as marketers' annual spend on web ads catches up with their $215 billion spend on TV ads.

Besides flooding the web with content, the spending shift will usher in an arms race, whose victors will be deep-pocket companies.

Small-time players, who until now have considered content their secret weapon against major advertisers, will be buried.

"Those with more money generally are in the best position to create more and better content, as well as pay to have it promoted and distributed," Schaefer says. "Will they always win? No. All things be equal, will they usually kill off the smaller guys? Yes. History bears this out."

Schaefer points to Chipotle's content marketing efforts as proof. "That kind of multi-million-dollar quality is not sustainable for most businesses and will hasten the exit of marginal content producers."

Wednesday, October 7, 2015

Meet the New Marketer

Most content marketers "live in a delusional bubble of branding hype," claims web designer Gerry McGovern.

He's proven his point with his delete key, boosting clients' sales by expunging 90% of the content on their websites.

"Organizations in general publish far too much of ego, vanity content that’s high on hyperbole and low on information," McGovern writes in his blog New Thinking.

Today's marketer crows about his inestimable edge over old-schoolers like Don Draper.

Today's marketer brings a data-driven, likable, personalized, "un-marketing" approach to the craft.

Yet fewer than 10% of B2B executives say they trust web content, according to a study by the CMO Council.

The revolution brought about by todays 's new marketer, so far, reminds me of lyrics by The Who: "Meet the new boss. Same as the old boss."

Tuesday, October 6, 2015

24 Things You Should Never Say to a Welsh Woman

Why do lists lure more readers than other narrative modes?

Human cognition craves lists, says web analytics guru Neil Patel, citing studies by neuropsychologists of the brain's structure.

Our hunger for specificity drives us to click headlines that promise a list. 

What's more, reader-survey and test results show:
  1. Headlines promising a numbered list are 71% more popular than headlines merely promising a list.
  2. People value the clarity of headlines that promise a list.
  3. Women like lists more than men.
  4. Longer lists deliver greater reader satisfaction than short ones.
  5. Odd-numbered lists outperform even-numbered ones.
  6. The optimal number of items in a list is 25.
These results make lists "a content marketer’s go-to technique," Patel says.

But lists have a dark side.

Lists advance human misery, according to Right Life Project, promoting clutter, instant gratification and thoughtlessness.

As Zig Ziglar once said, "The person who dumps garbage into your mind will do you considerably more harm than the person who dumps garbage on your floor, because each load of mind garbage negatively impacts your possibilities and lowers your expectations."
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