Save $26,041 per Employee with this Simple App

A 2008 study by SIS International Research showed that an employee squanders 17.5 hours a week deciphering faulty communications in the workplace. The researchers estimated the wasted hours to cost a small company $26,041 annually.

No surprise. 

Communication, like every business activity, is prey to Murphy's law. 

Any message that can go wrong will.

But there's a simple app available that will staunch the flow of red ink.

It's called clarity, and it's friendly and easy to use:

• Turn long sentences into two or three shorter ones.

• Chop big blocks of text into separate paragraphs.

• Use connectors—words like although, but and because—to join ideas together.

• Avoid pronouns—words like it, we, they and this. Use pronouns sparingly and you won't write a sentence like: Advise customers they are guaranteed to work 24/7 when we upgrade our servers.

• Be careful with directions—words like about, before, on and over—and you won't write a sentence like: Before lunch with the client we should hash out next year's price increases.

You can get the full download on clarity from "grammarphobes" Patricia O'Conner and Stewart Kellerman's You Send Me: Getting It Right When You Write Online.

The Booming Business of Selling Books

You can take the boy out of Madison Avenue, but not vice versa.

Earlier this year, madman-turned-author James Patterson launched his thriller Private Vegas with a bang, by selling a single advance copy rigged to explode 24 hours after the reader opened it.

Patterson asserted that the reader who started the book would experience a veritable "race against the clock" to finish it.

The novel's price tag: $294,038.

At the same time, Patterson offered 1,000 free copies of Private Vegas on his website, digital versions rigged to "cinematically" self-detonate 24 hours after they were opened.

Patterson's experiential social media campaign racked up 419.8 million impressions, and thrill-seeking readers spent 13,896 hours reading the advance copies of Private Vegas, according to CMO. 

Paul Malmstrom, a creative director with the author's agency, bragged in a news release, “For this launch, we aimed to create the most thrilling reading experience ever. One that takes the suspense of Patterson’s new novel to a crazy, new level."

Yup, crazy… like a fox.

Patterson has sold more than 300 million copies of his novels in the past 25 years.

Alpha Dogs

I'm as much a fan of Larry Page, CEO of newly formed Alphabet, as the next guy.

Without his efforts, I'd still have to haul around dictionaries and encyclopedias; and I'd be writing blog posts with software other than Blogger.

But Larry overstates and overwrites, as shown in his August 10 letter to investors.

While exemplary in tone, the letter is littered with dogs.

Borrowing from some new-age infomercial, he tells investors (twice) that he's "super excited" about Google's prospects, and "really excited" to announce Alphabet.

Who wouldn't be? The reorganization lets him put "tremendous focus on the extraordinary opportunities" at Google, and lets him continue to work alongside its new CEO, a diversion Larry is "tremendously enjoying."

And why not? Google's new CEO brings about "amazing progress" and "incredible growth."

It all adds up to a "very exciting new chapter" in Google's life.

And it all spells "hooey."

Overwriting betrays under-thinking.

Overstating strains credulity.

We're All Water

Streetwise Americans—my spouse among them—used to vie for MBA degrees in international marketing.

Then globalization happened, and there were no international marketers, only marketers.

The value of those MBAs evaporated, and the people holding them had to find new ways to distinguish themselves.

Marketing Week columnist Mark Ritson predicts the same fate's about to befall anyone claiming pedigree in digital marketing.

"Digital has changed the world so much that it has become the world," Ritson writes.

The very word, in fact, is a "dodo," Ritson says—doomed to disappear from business's vocabulary.

There are no international marketers, there are no digital marketers.

There are only marketers.

As Yoko Ono sang, "We're all water in this vast, vast ocean. Someday we'll evaporate together."

3 Easy Hacks to Make You a Great Writer

Imagine earning $1 for each encounter you have with some grifter hawking simple hacks for turning your mediocre copy into gold.

You'd soon be another Warren Buffet.

But life's just not that easy… until now.

You've reached Mecca on your journey to $1 million every month.

That's because I'm pulling back the curtain to reveal the three most awesome writing hacks ever offered:

1. Read. 

2. Read. 

3. Read.

These three magic bullets come endorsed by a NOBEL PRIZE WINNER.

On April 16, 1947, novelist William Faulkner led a Q & A session in the English department's creative writing course at Ole Miss.

During the session, a student asked him, "What is the best training for writing?"

Faulkner advised, “Read, read, read! Read everything—trash, classics, good and bad; see how they do it. When a carpenter learns his trade, he does so by observing. Read! You’ll absorb it. Write. If it is good, you’ll find out. If it’s not, throw it out the window.”

So that's it. Read, read, read. 

Killer!

Wait, there's more in my pipeline!

In my next post, I'll share the greatest hack in the history of modern media.

For now, here's a teaser.