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An unfriendly site costs your business dearly, Tharp insists.
"I cannot begin to tell you the number of times I’ve attempted to access a Website online, and because of glaring functionality and usability issues, have gone back to the search results and given my business to a competitor site," Tharp writes.
What's fundamental to a mobile-friendly site?
- Fast page-loading
- Navigation with tabs to information most needed by mobile users
- Pages that require little or no scrolling
- Large buttons that can be easily pressed
- An easily accessible search bar
- A phone number with a “click to call” option
- An address that can be clicked to automatically present directions