Social Selling ≠ Black Hat Selling

A fool with a tool still remains a fool.

— R. Buckminster Fuller

In a fool's hands, "social selling" becomes antisocial.

The reason?

On social networks, you should serve, not sell. (Serving puts customers' goal in the forefront; selling puts yours.)

If you can't grasp the difference, steer clear of social selling.

It will rapidly turn you into a black hat.

"There are no other areas of a seller’s life where the circles in the Venn Diagram of 'apps I use for work' and 'apps I use for fun' overlap," says Peter Ostrow on SiriusDecisions.

The overlap is a dark and dangerous pitfall.

Ostrow offers three rules for side-stepping it:

Social Selling = Listening. "The best way to grow long-term sales effectiveness via social is to develop a keen sense for what is being said in your particular corner of the market—and how influencers are saying it," Ostrow says. Follow subject matter experts on Twitter and connect to them on LinkedIn.

Social Selling = Contributing. Use half your posts to curate the best content the SMEs publish. "Your buyers will respect you far more as a helpful source of knowledge if you actually help them become smarter and do their jobs more effectively—as opposed to just selling your stuff in a disguised, purportedly indirect fashion that everyone sees through anyway."

Social Selling = Collaborating. Don't think, do. Dive into the conversations. Share ideas. Serve.

Goodly Predicts Corporate Magazines Will Make a Comeback

WASHINGTON, DC, October 2, 2017—Corporate magazines will make a roaring comeback in 2017, according to a prediction by Goodly.

The blog bases its prediction on an unflagging belief marketing obeys the law of eternal recurrence.

“Corporate America is on the verge of once more of embracing the print magazine," says Bob James, owner and chief storyteller.

Although entire in-house departments and outside design studios were dedicated to their production during much of the 20th century, corporate magazines fell from grace in the late 1980s.

"The time is right for their inevitable comeback," James says. "The universe can only stand so much digitalization before it lashes out in ink and paper."

In October's edition of Chief Content Officer, Joe Pulizzi, founder of Content Marketing Institute, likens the brand-building power of print magazines to live events.

"We are in the experiences business," Pulizzi says. "We create those experiences through valuable, consistent content. While most of your competitors are focusing on digital experiences only, savvy brands see the opportunities offline."

Pulizzi notes that winning brands Red Bull, LEGO, Dell and Marriott all have splashy corporate magazines.

About Goodly

With 1,500 pageviews a week and climbing, Goodly is devoted to helping professionals express ideas precisely. Guest posts are welcome.

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Road Rage

Travelogues are all the rage among itchy-footed Millennials, so travel marketers are heading there.

Brett Tollman says his company, The Travel Corporation, will turn to travelogues to break from the pack of tour operators.

The company will rely also on social media influencers to tell those tales.

All told, the company hopes to romance 16.2 million Millennials in 2016.

To that end, one of its brands, Contiki Travel, rolled out Roadtrip 2016 on YouTube in May.

Although peers remain the top source of recommendations, Tollman thinks meandering Millennials will start to shop for destinations based on branded mobile channels—provided the storytelling there is good.

The travelogues on those channels, if compelling, will not only pique Millennials' interest, but build loyalty to the sponsoring tour operators.

Beware of Geeks Bearing GIFs

Designers call it “Greek," but of course it's Latin.

Lorem Ipsum has served as designers' "dummy copy" since 1500, when a printer scrambled a page from Cicero's essay, “On the Extremes of Good and Evil,” to create a type-specimen book.

Lorem Ipsum distracts you from reading while you examine a layout.

But why Cicero?

As the most lauded of Roman rhetoricians, Cicero's works represent the pinnacle of prose in Latin. 

The passage the printer took to create Lorem Ipsum says:

Nor is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but occasionally circumstances occur in which toil and pain can procure him some great pleasure.

(In brief, "no one likes pain without gain.")

Need to use Lorem Ipsum?

It's easy.

In Word, type =lorem() and press enter.

For a change of pace, you can also use another thinker's scrambled works as dummy copy by visiting Nietzsche Ipsum.

Also Sprach Mighty Copywriter.

Soup Up Your Writing

There is but one art—to omit!

Robert Louis Stevenson

Many thinkers, including, Freud, Heidegger, Wittgenstein, Pound and Koestler, have noted the German verb dichten—"to write"—also means "to condense."

The word stems from the Latin dictare, "to dictate." Ancient Roman poets used to dictate their verses to slaves, who wrote them down (hence, "condensed" them) on wax tablets.

The most persuasive writing is condensed.

Its strength comes from conciseness, what Hemingway called "leaving out*"—omitting everything that's irrelevant or obvious.

When you edit your writing, think of Darwin.

When only the fittest survive, what's left is stronger and better.

"Like passengers in a lifeboat, all the words in a concise text must pull their own weight," says journalist Danny Heitman.

Your goal in writing shouldn't be to inform, but to suggest—to help readers reach understandings of their own.

And your goal should be speed—speed that comes only from condensing.

"Modern prose had to accelerate its pace, not because trains run faster than mailcoaches, but because the trains of thought run faster than a century ago," Koestler said.

Here's an example of persuasive writing (85 words) from a white paper:

The resounding message surrounding Millennials is clear: Money means less, culture means more. But that’s not to say money doesn’t matter at all. As the generation with the highest rates of unemployment, lowest earnings and record student loan debt, Millennials certainly care about their financial health. A recent study from Gallup found that 48 percent of Millennials find overall compensation “extremely important” when seeking new job opportunities, and one in two would consider taking a new job for a raise of 20 percent or less.

Here's the same paragraph souped up (condensed by 35%):

Millennials are loud and clear: Money means less; culture, more. But it's not that money means nothing: Millennials suffer high unemployment, low earnings and crippling student loan debt. In fact, 48 percent say compensation is “extremely important,” and 50 percent would change jobs for a raise of 20 percent or less, as Gallup recently found.