Where Did We Get the Phrase "Make the Grade?"

Part 1 of a 5-part series on the origin of popular phrases

When you succeed or measure up, we often say you "make the grade."

Engineers who built the railroads that crisscross the US originated the phrase in the 19th century.

When constructing routes through mountainous areas, they had to be sure to design gradients locomotives could handle.

Otherwise, the trains couldn't "make the grade."

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Nonprofits and Noble Cause Corruption

Washington, DC (where I live and work) is the cradle of cause-related nonprofits.

The majority do great things, no doubt.

But I've also seen the dark side of a few of these organizations.

Some never pay their bills and don't think twice about stiffing honest, hard-working suppliers.

In fact, I've seen so many defaults by cause-related nonprofits, I won't take work from them.

Call it holier-than-thou zeal, if you want. 

I think the better term is noble cause corruption.

Noble cause corruption is a form of "police crime" in which cops break the law in pursuit of a goal they believe will benefit society at large.

A common example: fabricating evidence to ensure a conviction.

Noble cause corruption may serve society. 

But it can just as easily lead to the punishment of innocents.

Do you work for a cause-related non-profit? 

If so, have you checked your accounts payable lately?

With apologies to Eldridge Cleaver, if you're part of a solution, you may be part of a problem.

Should Your Content Respect Age Differences?

In MarketingProfs, copywriter Sid Smith asks, “Do all demographics respond well to lead nurturing?” They do, if you use the right content, Smith says.

• Younger buyers have shorter attention spans than older buyers, who tend to delve more deeply into subjects. Videos and snippets work best for younger buyers.
• Younger buyers are persuaded by statistics; older buyers by experience. Use lots of data to persuade younger buyers.
• Corporate buyers respond to value propositions that address their need to be right. Be sure to "start with truth" and don't vary from it.  
• Consumers respond to value propositions that address their need to be safe. They also place a lot of credence in social proof. Be sure to use numerous testimonials.
• Buyers of every age aren't rational. Feelings always trump facts.
• Buyers of every age will buy if they trust you; and all need to feel appreciated.

Is Your Sales Presentation Dangerous to Your Health?

Most sales presentations backfire, says Tim Riesterer, coauthor of Conversations that Win the Complex Sale. That's because most salespeople are:

Blabbermouths. They over-pack presentations, believing customers want to know everything. "In reality, the more information you insist on giving your prospects, the worse you can make it for yourself," Riesterer says.

Self-absorbed. Customers want to know what you've learned from other customers. But sales presentations always begin elsewhere. "You will tell them all about you and your company and why your products are best," Riesterer says. "You will also include the obligatory map of the world with your locations; the entire range of the products and services you provide; and the logo slide showing all of your clients."

Bland. Most salespeople fail to contrast their offerings with competitors'. As a result, customers zero in on price. If you don't offer a unique viewpoint, Riesterer says, "you've fallen into a bake-off where everyone is presumed to be exactly the same."

To avoid these pitfalls, Riesterer recommends:

Focusing your presentation on issues and trends. Couch your presentation in terms of the things that worry customers and threaten the status quo.

Differentiating your products and services from competitors'. "Prospects want to hear your distinct point of view on the potential challenges, threats, obligations, or opportunities that put their objectives at risk," Riesterer says. "And, to reach a decision, they want to clearly see a difference between what you offer and the competitive alternatives."