He answered in three syllables: "The want-to."
The trouble with so many organizations today is easy to figure out.
Most employees have no want-to.
As hapless customers, we witness the results more than once every single day.
I'm not just playing the curmudgeon (although I enjoy the role immensely). There's hard proof that most US employees have no want-to.
The vast majority of US employees, according to a survey by Gallup of 42,000 randomly selected adults, are want-to deficient.
To be precise, 49 percent of US employees are "disengaged" from their jobs and 18 percent are "actively disengaged" from their jobs, according to Gallup.
In case the difference eludes you, employees who are "disengaged" sleepwalk through the workday; employees who are "actively disengaged" labor hard to demonstrate discontent.
How can the majority of our workers recover their want-to? I'd start by indexing all corporate officers' weekly compensation to measures of their subordinates' want-to.
