Wednesday, August 30, 2017

Donald Fatigue


Nothing is more fatiguing, nor, in the long run, more exasperating, than the daily effort to believe things which daily become more incredible.

— Bertrand Russell

In a focus group last week, a dozen Pittsburgh voters labeled Donald Trump—whose standing in polls is the worst of any American president's in history—"contemptible," "disastrous," "crazy," and an "abject disappointment."

Admissions like these don't come easy for former supporters—or at all.

Blame it on cognitive dissonance.

Psychologist Leon Festinger was among the first social scientists to explain its irresistible sway, which causes otherwise sane people to hold stupid beliefs long after they're proven stupid.

In a 1954 experiment, Festinger infiltrated a religious cult led by a housewife who prophesied the world's end in an immanent flood.

The woman convinced believers they'd be spared from drowning by saviors from the planet Clarion.


Festinger predicted the woman's believers would stick by her, even when the prophecy proved false. 

Festinger's hypothesis was correct.

As the day of the great flood approached, many believers quit their jobs and gave away their possessions; but no flying saucers arrived to fetch them.

When they asked their leader why, she told them their faith had spared the world.

The believers grew elated—and stepped up their recruiting efforts
.

Tuesday, August 29, 2017

Chunky



Small is beautiful.
— Ernst Schumacher

Bevies of experts believe "micro-content"—marcom you mold into "bite-size, digestible chunks"—can counteract customers' growing intolerance of marketing.

I'm not so sure.

If micro means publishing crap, small isn't beautiful.

If micro means posting "rough and ready" videos, small isn't beautiful.

If micro means turning tractati into tweets, small isn't beautiful.

In all these cases, small isn't small: it's only small.

If your sole success-metric is views, micro may be fine.

But if conversions are your bag, better work at it a wee bit harder.

Sunday, August 27, 2017

Owning Up


To err is human; to admit it, divine.


New Richard's Poor Almanac


Visit GiveWell's website and you'll find something remarkable: a label in the main navigation that reads "Our Mistakes."

Click and you'll jump to a page headed, "This page logs mistakes we've made, ways in which our organization has failed or currently fails to live up to our values, and lessons we've learned."

The page is long, long, long.

Alexander Pope once wrote, "No one should be ashamed to admit they are wrong, which is but saying, in other words, that they are wiser today than they were yesterday."

How many organizations are gutsy enough to own up?

Not enough.

Saturday, August 26, 2017

On Income and Idleness


A great deal of harm is being done in the modern world
by belief in the virtuousness of work.

— Bertrand Russell

Ayn Randers go ballistic when Silicon Valley billionaires suggest a universal basic income would drive innovation and equality.

Can underwritten idleness ever be virtuous?

Watch an episode of Keeping Up with the Kardashians and you'll say no.

But philosopher Bertrand Russell—spared an encounter with Kourtney, Kim, Khloé, Kendall and Kylie—thought it could.

In his 1932 essay "
In Praise of Idleness," Russell argued that overwork is overrated; and idleness, underrated.

With automation, he believed, people need work no more than four hours a day to keep civilization going.

Four hours a day would let them contribute fairly and earn their keep—and leave them ample time to study, think, play, and practice crafts. And as they do, innovation, charity, happiness and peace would flourish.

Sound utopian?

It isn't.

Russell's hope was simple: after millennia of "overwork for some and starvation for others," it was time for people to "stop being foolish."

And Russell was describing our future: a time when the "
shared economy" creates enforced downshifting (provided the 1% don't win out and revoke the 13th Amendment; a strong possibility, in my opinion).

When you consider the fact most gigs in a shared economy pay too poorly to offer complete liberation, the Silicon Valley CEOs might be right: a universal basic income makes sense.

For the Ayn Randers and others who think overwork confers moral worth, I have just three words.

Get a life.
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