Notice the pattern?
Most small businesses—those lucky enough to be deemed "essential"—are innovating.
Most big businesses, on the other hand, are shuttering for the pandemic; so, too, are most mid-size ones.
Employees of "mom and pop" companies are working; employees of large and mid-size companies are filing for unemployment.
We're seeing incarnate which business leaders value employees and customers over shareholders.
And we're seeing which leaders know how to pivot, and which merely talk about pivoting when it suits them.
Three cheers for mom and pop!
