Unmistakable

If you can't explain something in a few words, try fewer.

― Robert Brault

When Stephen Crane's The Red Badge of Courage appeared in 1895, reviewers sang the writer's praises.

"They all insist that I am a veteran of the Civil War," he told fellow journalist John Hilliard, "whereas the fact is, as you know, I never smelled even the powder of a sham battle."

The story succeeded, Crane said, not because he wrote from observation, but because, "I endeavored to express myself in the simplest and most concise way."

He told Hilliard his goal, following Emerson's advice, was to leave unsaid the "long logic beneath the story."

"My chiefest desire was to write plainly and unmistakably, so that all men (and some women) might read and understand. That, to my mind, is good writing."

Death Wins Nothing Here

“Death wins nothing here,
gnawing wings that amputate―
then spread, lift up, fly.” 

                                                                                         ― Aberjhani

Income Crisis Worries Associations

A UXB lies buried in Naylor's newly released annual study, 2016 Association Adviser Communications Benchmarking Report.

The study finds 54% of association execs think their inability to generate non-dues revenue from communications activities is a serious or significant problem, up from 11% only a year ago.

Most trade and professional associations rely on non-dues revenue to operate. 

According to ASAE, 59% of trade associations' revenue is non-dues revenue; and 66% of professional associations' revenue is non-dues revenue.

If Naylor's study is correct, associations may be facing, if not an existential crisis, a financial one.

POSTSCRIPT: It's time for associations to quit sitting on their assets (pun intended):

• Marketing and membership lists can be profitably rented
• Event content can be profitably livestreamed
• Webinars can be profitably packaged from publications
• Event sponsorships can be profitably sold to "nonendemic" sponsors

Don't Make Me Brake

Web designer Steve Krug pronounced the "Three Laws of Usability" in his decade-old Don’t Make Me Think: A Common Sense Approach to Web Usability. The three laws stated:

Don’t make me think. Make every element of a web page obvious and self-evident, or at least self-explanatory.

It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice. Make choices mindless for ease of use.

Get rid of half the words on each page, then get rid of half of what’s left. Be ruthlessly concise.

I now pronounce the Three Laws of Readability:

Don’t make me brake. Strive at every turn to help the reader maintain her preferred speed. Use common words to say uncommon things. Avoid empty, exhausted idioms.

Adding more imprecise words doesn't increase precision. Ambiquity can be lessened with a picture, and our language is rife with picturesque words and phrases. Find them. Use them.

Get rid of half the words on each page, then get rid of half of what’s left. No, not an error; the Third Law of Readability mirrors the Third Law of Usability. Be ruthlessly concise. You will capture readers' interest. As Voltaire said, "The secret of being boring is to say everything." So obey Hemingway's Iceberg Theory.

Live Events: Wanamaker's Worry and the Pedigree Problem

Half the money I spend on advertising is wasted; the trouble is I don't know which half.

John Wanamaker

B2B CMOs spend more than 50 cents of every dollar on live events.

But they don't share Wanamaker's Worry.

They never ask, how much of my money is wasted? They simply boost event budgets when sales are up; and slash those budgets when sales are down.

Event managers will gripe all day about spotty crowds, the cost of drayage, and the bungling of lead follow-up. But the foolhardy spending begins and ends with CMOs—specifically, with their pedigrees.

CMOs ascend to their lofty jobs through predictable routes. Advertising. Digital. PR. Research. Product management. Sales. 

Have you ever heard of a CMO who once held the job of event manager at his—or any—company?

The consequence of their pedigrees is: CMOs bring blinders to the job, when it comes to live events.

It's why they don't share Wanamaker's Worry.