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Wednesday, March 30, 2022

Whoops a Daisy


A cleric I know lost his "dream job" when he wrote an email to a confidant complaining about a whiney congregant and by accident sent it to the whole congregation.

Mistakenly sent emails cost many people their jobs last year, according to a new study by cybersecurity firm Tessian.

In fact, one in four people.

According to the study, an employee sends four emails to the wrong person every month, on average; and one in four loses his job as a result.

Nearly one-third of employees say their businesses lost a customer last year because of a mistakenly sent email, the study also says.

Half of all employees blamed the mistakes on bosses pressuring them to work quickly.

The others blamed the mistakes on distractions and the fatigue brought on by working from home and meeting for hours on Zoom.

Whoops a daisy!

HAT TIP: Thanks go to Forbes columnist Edward Segal for alerting me to Tessian's study.


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Labels: Business Writing, Crisis Communications, Email
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Robert Francis James. Photo by Ann Ramsey.